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Westside Lexus
Houston, TX
7,149 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,149 reviews
June 26, 2025
The finance team personnel Dominic Thornton was rude to me and gave bad customer service once car sold the communication was poor from sales agent too. me and gave bad customer service once car sold the communication was poor from sales agent too. More
by SS
Verified CustomerEmployees Worked With
Other Employees :
Paul Carson and Christian Davidson were nice and helped me
June 26, 2025
Sydney was accommodating and good at what she does. She listened to the customer. The atmosphere at the dealership is another thing. I felt they are snobbish and didn't want to deal with customer. She listened to the customer. The atmosphere at the dealership is another thing. I felt they are snobbish and didn't want to deal with customer. And this was not my first trip there. More
by soit
Employees Worked With
June 25, 2025
Joey was extremely helpful. We discussed best options for us and he was very honest and upfront during the whole process. Very professional sales and finance staff. We discussed best options for us and he was very honest and upfront during the whole process. Very professional sales and finance staff. More
by martinricky99
June 24, 2025
Adam was awesome. He was very pleasant and very informative. I would definitely recommend him. He was very pleasant and very informative. I would definitely recommend him. More
by sg3
Employees Worked With
June 23, 2025
Knowledgeable in the vehicle's new features/specs. Quick and easy sale process didn't waste any time. Quick and easy sale process didn't waste any time. More
by MAVERICK11472
Employees Worked With
June 23, 2025
Great experience! The dealership itself is very nice and modern. I had the pleasure of working with Jessica and Rafael. They’ve been wonderful and communicative with m The dealership itself is very nice and modern. I had the pleasure of working with Jessica and Rafael. They’ve been wonderful and communicative with me since I got on the waitlist for my GX550 last year. More
by lrazzaghi
June 21, 2025
Chung Lee is knowledgeable and does a great job taking care of her customers. I would recommend her to anyone looking to buy a new car. We are very satisfied with our experience with Chong. care of her customers. I would recommend her to anyone looking to buy a new car. We are very satisfied with our experience with Chong. More
by mae
June 21, 2025
Joey was great. He was very responsive and patient while I decided on his i wanted to proceed. He was very responsive and patient while I decided on his i wanted to proceed. More
by ashleylmccarthy
June 21, 2025
Philippe was awesome to work with! He is very personable and made everything smooth and easy. We were in and out in no time! He is very personable and made everything smooth and easy. We were in and out in no time! More
by SUNNYW2335
June 20, 2025
Smooth car buying experience at West side Lexus. Shawn A was very helpful and showed us options that were available and attentive to our needs. He kept us updated on when the vehicle would arrive. Shawn A was very helpful and showed us options that were available and attentive to our needs. He kept us updated on when the vehicle would arrive. More
by Jebahn
Employees Worked With
