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Westside Lexus
Houston, TX
7,617 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,617 reviews
December 26, 2025
I have already submitted my review and you have completed that Thanks for everything Mike Nelson was great that Thanks for everything Mike Nelson was great More
by theresa1494
Verified CustomerEmployees Worked With
December 26, 2025
The personnel were Professional informative and helpful. I was comfortable with the sales and financial personnel. I was comfortable with the sales and financial personnel. More
by focote
December 26, 2025
I have bought cars from Westside for over 20 years because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as the because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as they have been fantastic in all the areas of the dealership. More
by mlouprin
December 25, 2025
Alex worked within our abbreviated schedule to answer our questions, shows a couple cars and get the deal done and then make sure to help us finish up the next business day. questions, shows a couple cars and get the deal done and then make sure to help us finish up the next business day. More
by rghanke
December 24, 2025
Sydney was an absolute gem guiding us in purchasing a new ES 350 fully knowledgeable on performance of the vehicle personality pleasant warm friendly. Customer service Westside Lexus is excellent ES 350 fully knowledgeable on performance of the vehicle personality pleasant warm friendly. Customer service Westside Lexus is excellent More
by diannaha
Employees Worked With
December 24, 2025
Professional, they gobet straight to the point, very fast service, everything well explained and crystal clear to understand. service, everything well explained and crystal clear to understand. More
by SZH
December 24, 2025
Mark Solomom was amazing ,good sales Explain for me very well although I don’t speak English well very well although I don’t speak English well More
by Chanhuang93
Employees Worked With
December 24, 2025
Merrel was so kind, attentive, and listens to my wants while also prioritizing my budget. He made the process smooth and seamless while also prioritizing my budget. He made the process smooth and seamless More
by bianca0622
December 24, 2025
Outstanding customer service. This was the best car buying experience I ever had. Thank you. This was the best car buying experience I ever had. Thank you. More
by OMARKEFI
Employees Worked With
December 24, 2025
First Class through and through. Easy, efficient, dealership is spotless and people are professional. I will recommend to everyone. Easy, efficient, dealership is spotless and people are professional. I will recommend to everyone. More
by dkemp1
