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Westside Lexus
Houston, TX
7,148 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,148 reviews
June 28, 2025
Excellent service from top to bottom! My salesman Alex was knowledgeable and professional. He even came in on his off day to help complete my transaction. My salesman Alex was knowledgeable and professional. He even came in on his off day to help complete my transaction. More
by piedpiperad
Verified Customer
June 28, 2025
Jeffery is great and always ready to help. Very knowledgeable and helpful. My husband and I have leased and bought our Lexus car and SUV at Westside Lexus through him. Very knowledgeable and helpful. My husband and I have leased and bought our Lexus car and SUV at Westside Lexus through him. More
by CCAMPOS4
Employees Worked With
June 27, 2025
At the time of purchase, I was very satisfied with the treatment I received. The staff went above and beyond to make a good impression and strongly encouraged me to leave a positive review—in fact, that w treatment I received. The staff went above and beyond to make a good impression and strongly encouraged me to leave a positive review—in fact, that was a key part of finalizing the deal I was looking for. However, now that I’m in the process of paying off my car, I’ve run into some issues. I have several questions and concerns, but unfortunately, I feel like I’m being ignored. I’ve reached out multiple times over the past three weeks—leaving messages and voicemails for the salesman, the receptionist, and even the finance manager—but haven’t been able to get a response from anyone. Since reviews seemed to matter so much during the sale, I’m hoping this one gets someone’s attention. Update: After resorting to leaving a negative review, my questions were finally answered and the issue was resolved. The staff was great throughout, but it was frustrating that it took that step to get a response. Overall, I’m pleased with the service. More
by Pabval3
June 27, 2025
All employees of the dealership worked together to make the car buying experience as pain free as possible. They were all knowledgeable, pleasant and competent the car buying experience as pain free as possible. They were all knowledgeable, pleasant and competent More
by Mickey
June 27, 2025
I am from Kentucky, I found and purchase a vehicle from Westside via their website. It was a smooth transition and very transparent throughout the process. I worked with Mr Garza and Mr Sine in completing Westside via their website. It was a smooth transition and very transparent throughout the process. I worked with Mr Garza and Mr Sine in completing my paperwork!!!! They where wonderful to work with and would definitely recommend them!!!! More
by tjohnson2367
June 27, 2025
Sydney was helpful and considerate in my initial inquiry into a vehicle. When I picked up the vehicle and she was particularly helpful in explaining the various functions and technologies in the car as well into a vehicle. When I picked up the vehicle and she was particularly helpful in explaining the various functions and technologies in the car as well as walking us through the purchasing and titling of the vehicle. More
by ddakhras
June 27, 2025
Courteous, patient, attention to details. Apply no sales pressure. Provide information upon request, such as vehicle history Apply no sales pressure. Provide information upon request, such as vehicle history More
by TWLIU
Employees Worked With
June 27, 2025
Great and very nice place to walk into. We have down business with Steve before and that is reason we came back. Great guy We have down business with Steve before and that is reason we came back. Great guy More
by smit072002
Employees Worked With
June 26, 2025
Excellent customer service and awesome people to work with! Jeffery and Marlene both were easy to talk to. with! Jeffery and Marlene both were easy to talk to. More
by Mehtatb
June 26, 2025
The finance team personnel Dominic Thornton was rude to me and gave bad customer service once car sold the communication was poor from sales agent too. me and gave bad customer service once car sold the communication was poor from sales agent too. More
by SS
Employees Worked With
Other Employees :
Paul Carson and Christian Davidson were nice and helped me
