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Westside Lexus

Houston, TX

4.8
6,768 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,768 reviews

December 21, 2024

Great experience. Our salesman was very knowledgeable and not pushy. The financing was didn’t take long, which was appreciated. The dealership’s display of vehicles More

by jan.guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

This service was excellent. I really appreciate it. Looking forward to going there for my life. Servicing of the vehicle. I purchased More

by bachandjoshua77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Gomez Shannon George
December 21, 2024

The dealership is comfortable to go in, not too hectic, and was able to get help quickly. More

by BELANDEW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

When it came time to replace my 2014 RX I looked at other cars and dealerships but in the end none of them could compete with the outstanding customer service/patience provided by Mary Margaret and Danny. Th More

by TGARGAN
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Everyone was helpful and friendly! I would definitely be back for another vehicle in the future! More

by jadehoang101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nguyen
Dec 20, 2024 -

Westside Lexus responded

We're happy to hear that our team has earned your confidence, Jade! We look forward to your next visit to Westside Lexus!

December 20, 2024

A wonderful experience from the moment you arrive until the moment you leave. Everyone is very friendly and I found the perfect vehicle for my family. More

by Fletcher14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Thank you very much Shawn An for the professional service. He patiently and carefully introduced each model to us. The whole car buying process was very smooth. Shawn not only answered all my questio More

by jzhu_888888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I am always pleased with the knowledge, professionalism and attentiveness of everyone who works at this dealership, starting with the receptionist! More

by cminnetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Westside Lexus responded

Thank you for the kind words! We're delighted to hear that our team at Westside Lexus consistently meets your expectations. We look forward to serving you in the future!

December 19, 2024

Excellent, very good customer service,, professional, price reasonable , service good front desk person very nice , More

by hott1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Westside Lexus provided excellent service and a pleasant experience. We appreciate your support!

December 19, 2024

Great Experience with Joey Broussard. Got me a GX550 when no one else could. Great work Westside Lexus. More

by roger52
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Westside Lexus responded

Roger, we're delighted to hear that Joey was able to assist you in securing your Lexus GX 550 here at Westside Lexus. Thank you for choosing us and sharing your experience!

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