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Westside Lexus
Houston, TX
6,994 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,994 reviews
April 21, 2025
I've now purchased three vehicles from Westside Lexus and can say without a doubt that they provide the best buying experience out there. My "go to" sales person has retired since my last purchase but I was can say without a doubt that they provide the best buying experience out there. My "go to" sales person has retired since my last purchase but I was blessed to work with Lurie Keener who did a great job of ensuring my satisfaction - no typical car salesperson hype or pressure. It was a smooth and friendly transaction and Lurie helped me overcome a timing hurdle so that the car was available to me just in time for a road trip to meet my new granddaughter. Once again, a very happy Westside Lexus experience! More
by MBURKY
Verified CustomerEmployees Worked With
April 21, 2025
The dealership is immaculate. Everyone was very professional and friendly. Jeffery and his assistant were great as well. Everyone was very professional and friendly. Jeffery and his assistant were great as well. More
by nskyler
Employees Worked With
April 21, 2025
The dealership is ok. Your salesman Fernando was excellent. The horrible experience we had was with the finance employee by the name of a Judy Patureau. When we walked in Your salesman Fernando was excellent. The horrible experience we had was with the finance employee by the name of a Judy Patureau. When we walked in to her office we weren’t greeted with a Hello, Good morning or Welcome to Westside Lexus. She just got all the paper and gave us pens to start signing. When we communicated to her that we were going to use our Credit Union that we had already been pre approved she immediately showed her frustration. From there on she was very very rude to us. She had to redo the paperwork twice. Once since we were using our credit union and again when the truck title paper had to show my name first and then my husband second. After traveling 4 hours to buy this vehicle and being at the dealership 4 hrs to get the paperwork we were very tired but we never disrespected her despite the fact that she treated us with so much disrespect that we felt very humiliated and unwanted while in her office. After placing all the paperwork in a large white envelope she placed it on the top of her desk and said “there you go”. Never did she say Thank you for your business, we appreciate your business, have a safe trip home NOTHING. We STRONGLY suggest that she attends a refresher course on customer service. Your dealership looks very nice and clean, top of line dealership. All the employees that were on the floor working at the entrance would smile and greet us. We strongly believe Ms Judy and her attitude will only bring negativity vibes to your future customers. More
by tsmiles1322
April 21, 2025
David at Westside is the best. Definitely will be recommending him to all my friends/family in the market to purchase a car. Met him as a walk-in customer, and I am usually not a f Definitely will be recommending him to all my friends/family in the market to purchase a car. Met him as a walk-in customer, and I am usually not a fan of the car buying process. David changed that - go see him if you enjoy a no non-sense approach to your car buying experience. 10/10 recommend! More
by HLS
Employees Worked With
April 20, 2025
Very professional and made feel like a VIP. Would definitely go for a next vehicle with them. Would definitely go for a next vehicle with them. More
by jinsoo_kim
April 19, 2025
Tim Easterling kept me well informed as to when my car(late) would be there. car(late) would be there. More
by cseligmann
Employees Worked With
April 19, 2025
Jeff and Marlene were very responsive and helpful in finding inventory when I needed to make a purchase. finding inventory when I needed to make a purchase. More
by brittany.schumacker
April 19, 2025
Best of class facility and sales service! I visited multiple dealerships in my search for a new car and Westside beats them all. I visited multiple dealerships in my search for a new car and Westside beats them all. More
by CN2025
April 18, 2025
Mr. Byers was very attentive to our needs, professional and proactive. Communicating the status of our vehicle's delivery and other aspects of the transaction. We closed on our vehicle yesterday and it w and proactive. Communicating the status of our vehicle's delivery and other aspects of the transaction. We closed on our vehicle yesterday and it went as smoothly as you've come to expect with a great dealership like Westside Lexus. My wife is extremely happy with her new GX550 and the whole process. Great service, great people and and an awesome transaction. Couldn't have asked for more. More
by Sean Gore
April 18, 2025
Brooke was very professional and accommodating and made doing business with Westside Lexus a straightforward procedure. doing business with Westside Lexus a straightforward procedure. More
by PSALMONSEN
