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Westside Lexus
Houston, TX
7,200 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,200 reviews
July 25, 2025
Tim Gallagher was so knowledgeable and friendly. The buying process was quick and not complicated. Overall it was a wonderful experience for me and I love the car! The buying process was quick and not complicated. Overall it was a wonderful experience for me and I love the car! More
by cjfb
Verified Customer
July 25, 2025
I recently purchased a 2025 RX 350 and had the pleasure of working with Chong throughout the process. Chong was professional, attentive, and genuinely committed to helping me find the right vehicle. The pu of working with Chong throughout the process. Chong was professional, attentive, and genuinely committed to helping me find the right vehicle. The purchasing experience was smooth and enjoyable, with exceptional customer service. My RX is everything I hoped for - luxurious, smooth to drive, and packed with features. I couldn't be happier with both the level of care I received from Chong and my new vehicle. More
by jeis300
Employees Worked With
July 25, 2025
Joey Broussard was responsive and helpful in the purchase of my leased vehicle at the end of the lease term. He facilitated my purchase and expedited the paperwork necessary to complete my purchase. Busine of my leased vehicle at the end of the lease term. He facilitated my purchase and expedited the paperwork necessary to complete my purchase. Business with Westside's professionals is always a positive experience. I've purchase more than 6 Lexus vehicles from Westside. Laura Brown is one of the reasons I keep purchasing and owning Lexus vehicles. Her assistance and responsiveness are highly valued and regarded by me. Gary Cohen's help and direction are equally valued and regarded by me. Gary's personal intervention has never been necessary, but he nevertheless makes time to see me when I'm at Westside. Manuel Gomez helped me with the final paperwork. He could not have been more professional and helpful with the tedious task of explaining the sale documents and offering ancillary warranty and service opportunities. More
by marvinnathan
Employees Worked With
July 25, 2025
The new car salesman was very helpful and very knowledgable of the new RX 350 we purchased. knowledgable of the new RX 350 we purchased. More
by hmcollins20
July 25, 2025
Mark Solomon and all of the staff were very patient with answering all of my questions and concerns and great with follow up. Definitely would recommend this dealership and Mark Solomon to anyone looking fo answering all of my questions and concerns and great with follow up. Definitely would recommend this dealership and Mark Solomon to anyone looking for a new car. More
by armstrongrl
Employees Worked With
July 24, 2025
The dealership was clean and the individuals working there were inviting/welcoming. Raphael and Joey were awesome. They did a great job making the entire car buying process exceptional. there were inviting/welcoming. Raphael and Joey were awesome. They did a great job making the entire car buying process exceptional. More
by bktsmooth
July 23, 2025
Honest and straightforward conversation but also ready to answer any questions. We communicated via text and phone before I drove to the dealership. Nothing had changed or been added. Great communicator, answer any questions. We communicated via text and phone before I drove to the dealership. Nothing had changed or been added. Great communicator, friendly and helpful. More
by JBAILEY17
Employees Worked With
Other Employees :
Receptionist at the used entrance was very personable and helpful.
July 23, 2025
Shekhar was wonderful to work with in purchasing my new 2025 GX 550. I had been waiting for a year and Shekhar answered all my calls/texts. The dream day came and Shekhar was fabulous with the turning in o 2025 GX 550. I had been waiting for a year and Shekhar answered all my calls/texts. The dream day came and Shekhar was fabulous with the turning in of one car, the sale of 2 other cars. I recommend Westside Lexus to anyone wanting a new car! More
by helen.brasher
July 22, 2025
I bought a car a month ago and everything was great Recommend 100% de dealer ship and Rafael was great great Recommend 100% de dealer ship and Rafael was great More
by Isabellombana
July 22, 2025
Steve and Judy were great to work with. Steve went above and beyond to get us in a car on a quick turnaround. I will buy all my Lexus’s with him. Steve went above and beyond to get us in a car on a quick turnaround. I will buy all my Lexus’s with him. More
by M.SWILLO
