Westown Ford Lincoln - Service Center

Excellent Service I have BMW and have been taking it to Westown with fantastic service. Reliable service, easy to get appointments, quality work. Highly recommend! Gr I have BMW and have been taking it to Westown with fantastic service. Reliable service, easy to get appointments, quality work. Highly recommend! Great Job! More

Simple Oil Change went bad. Went to West Town to get an oil change. Service was quick and friendly as usual. No issues there at all. Oil change was completed in the normal amo Went to West Town to get an oil change. Service was quick and friendly as usual. No issues there at all. Oil change was completed in the normal amount of time and I was given a report by the service manager on duty. Drove my Jeep around Jacksonville for 30 minutes and returned home. Went out to get something from my Jeep and noted a large puddle of oil running down my fairly new and very white concrete driveway. Called service immediately, The service tech and another gentleman came out to examine what had happened. They found an o-ring on the oil filter cartridge cap had split and leaked almost all of the oil out of the motor! This was corrected in my driveway and they took my Jeep back to the dealership to get the leaking oil off of the underside of the Jeep. They offered to clean my concrete and came and put oildry on it later that afternoon. My driveway is still stained. I trust West Town with all of my vehicle service and I was a little upset about this incident. They did not follow up after the incident to see if they could come and clean the driveway more. It was left on me to do the communication with them. More

Everyone at this dealership has been super helpful. Have purchased four vehicles here in last ten years: two new and two used. Will be pleased to go there in the future. purchased four vehicles here in last ten years: two new and two used. Will be pleased to go there in the future. More

Always great service. Called to make an appointment and was told a completion estimate & they where actually faster than they even thought. Happy with their professionalism. was told a completion estimate & they where actually faster than they even thought. Happy with their professionalism. More

oil change tire rotation new wiper blades every one was friendly and nice. job was done professionally and in a timely manner. The shop area was very clean and shields had been installed at every one was friendly and nice. job was done professionally and in a timely manner. The shop area was very clean and shields had been installed at the counters. More

Great service. The repair cost less than quoted. Very friendly people Quick to call when parts came in great communication. We bought this car here and have been very pleased. friendly people Quick to call when parts came in great communication. We bought this car here and have been very pleased. More

Really satisfied with the communications during the course of the service and the service itself. BUT you guys should be wearing masks! The clerk at the payment window was, but not the shuttle driver course of the service and the service itself. BUT you guys should be wearing masks! The clerk at the payment window was, but not the shuttle driver or employees who insisted on greeting me. I'm 72 and I felt unsafe! More

purchased my 2010 Chrysler Sebring Convertible from Westown I have had my car serviced at Westown since purchasing it in 2011. Service has bee excellent, personnel are respectful and helpful and I have no comp I have had my car serviced at Westown since purchasing it in 2011. Service has bee excellent, personnel are respectful and helpful and I have no complaints. Nick Xamis and Jim Birdsell have been compassionate and gone beyond expectations in assisting me in locating another vehicle needed by a family member. More

Very efficient My experience with Westown has been superb, from the service department to my salesperson, Joe Inindeno. All the staff are friendly and helpful. I hav My experience with Westown has been superb, from the service department to my salesperson, Joe Inindeno. All the staff are friendly and helpful. I have purchased vehicles from other Ridings group stores and have had a great experience at all. More

I purchased my car from Peter he is a great salesman and i get my car maintenance there the technicians are very qualified and know what they're doing i get my car maintenance there the technicians are very qualified and know what they're doing More