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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
902 Reviews

902 Reviews of Westown Ford Lincoln - Service Center

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June 29, 2020

Great service team. Service advisers are so friendly and I can tell they care about their customers. They always answer any questions I have. The techs that work on my car are great. They can always fix my More

by masfinaextra
Recommend Dealer
Yes
Employees Worked With
Daniel Fry and Jeremy
June 26, 2020

Great service great people The folks at Westown Ford Lincoln take great care of us either in purchasing a vehicle or servicing them. We have purchased several vehicles from Wes More

by gbestudik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad, Jeremy, Nick Xamis
June 25, 2020

Staff is as always was great. I felt work was done professionally and with the efficiency. I anticipate My next visit to Westown will yield the same results. More

by bstoner
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Mikki Galloway
June 25, 2020

Brad was very helpful in dealing with my wife's Ford Escape. Top notch service and made the experience as smooth as possible. Highly recommended. More

by Chris Bourn
Recommend Dealer
Yes
Employees Worked With
Brad Baptist
June 18, 2020

good experience I have bought my last three cars there and have had all my service there. That should tell you what I think of Westown Ford. More

by jmvpooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know and really don't care
June 16, 2020

Better than expected Courteous and polite. They call me by name when I walk in the door and explain the options available for my service needs. A good experience. More

by cinger3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Chad
June 16, 2020

The dealership took care of my vehicle servicing in a very professional manner! I would recommend this dealer for regular maintenance when you need it! More

by jholly36
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

I have been going to Westown Ford for many years. I've always receive friendly professional service whether it be the guys out in the service dept to the gals in the front office. The sales team is never More

by jabrackett11.62
Recommend Dealer
Yes
Employees Worked With
Daniel
June 10, 2020

After my car was damaged by severe potholes the service department at Westtown did a fantastic job of repairing the issues!!! Yhe car is as good as new now!!! More

by kmillion
Recommend Dealer
Yes
Employees Worked With
Brad Bsptist--5 stars
June 09, 2020

Complete, thorough and kind. We have purchased several program cars and now have a 2017 Escape. Love it. Keep up the good work! We like our local Ford Dealer. More

by ksmc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know names
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