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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
879 Reviews

879 Reviews of Westown Ford Lincoln - Service Center

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November 14, 2024

The service department let air out of my tires which I had to replace. I pull a 42 ft RV & need 75-80 pounds pressure NOT 65! More

by mrsp003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
November 13, 2024

The men in the service department are great. Very friendly and do a wonderful job!!! More

by fberry1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

This dealership is good to work with and close to home. They quoted an estimated time for service and wasn't far off. Thank you! More

by jodieragle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
November 12, 2024

Great service and great people and they take care of all of our vehicles needs More

by gbestudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Service was very fast and friendly. Jeremy was very accommodating. Would highly recommend them to anyone needing service. More

by ben.coon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Work not yet done. Ask me again when done. I am filling the minimum word now More

by mjr101155
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

They had me set up with an appointment in service in a very reasonable amount of time, and the truck was completed in just a few days. More

by nitemen07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Jeremy is the best in the business by far I’d recommend he hats a big raise More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Brought my truck in for service and it was completed faster than anticipated! Warranty and recall service was super easy. More

by robinsonb99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Great service department! Very prompt getting me in and very efficient and friendly! Glad they are taking appointments! My car was not purchased at Westown, but I still bring More

by jebourn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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