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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
888 Reviews

888 Reviews of Westown Ford Lincoln - Service Center

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January 11, 2025

Took a long time, but finally solved the problems we had. Service department finally persevered. More

by Romine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Very friendly employees! The service department was fast and courtesy. The General Manger visited we me while I was waiting! More

by robynst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Jeremy and the entire service department did everything possible to make getting my vehicle serviced a good experience. More

by lonrgn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dawdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

They got us in quickly, did a great job and were reasonably priced for the work done. Will go there again, and would definitely recommend them. More

by alisonrdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department staff
January 09, 2025

Salesman Cory grinky and the service department and their team. Are absolutely amazing here. These guys do wonderful work, they do it quickly. They help accommodate their customers and they, they're very dil More

by United Supplements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Westown ford fixed my car and even finished a day early. They are great. I would definitely use them if I need more mechanic work! More

by Tami Scofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Employees are easy to deal with and have always been very friendly to us. Competitive pricing More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Jeremy was very helpful and knowledgeable . Seems to be a real asset to the dealership. More

by bthayes1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

They should have checked if my warranty covered the inspection but they didn't and I had to pay $83. From my Pocket. Otherwise they are doing a good job. Thank you More

by mikedebwise13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Very nice and helpful and friendly people. We appreciate the good service. Work done in a timely manner. More

by willismary821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.