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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
875 Reviews

875 Reviews of Westown Ford Lincoln - Service Center

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January 01, 2025

The young man that fixed my tire was so friendly, kind, informative and was even coming in from outside when I walked in the service door. Can't say enough about him. More

by Screen name? Why??
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Wonderful dealership always friendly and will get you in quickly… I highly rate and recommend them More

by august
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Westown Ford Lincoln is a great place to do business. They are very friendly and courteous to their customers. More

by gurnsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Courteous, efficient and fast. I recommend W.F.L. To anyone looking to purchase a Ford. More

by rodcain45
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

I have found quality and value In each of the Ford dealerships I have patronized. Happy to report that Westown Ford lives.up to that Ford reputation. More

by Reg Ankrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Came in for a software update and had a low tire light on dealership said nothing nor did anything about the light. Also the entire steering column cover was off when I got back in the car at the dealership. More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

all employees i have worked with have always been very helpful. am very pleased with my purchase. More

by jappspphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

The service department is excellent! They are thorough and work until the issue is fixed. More

by jason.huss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Very exceptional dealership. Everyone was very friendly & knowledgeable. It’s the best Ford dealer in central Illinois. More

by Joy holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vickie Loughry
December 18, 2024

Jeremy was not happy that I brought my vehicle there since I did not purchase there. I asked about getting door code for truck but he seemed to busy. Said it would take an hour on machine to get code. H More

by Lapettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
2.0
This rating includes all reviews, with more weight given to recent reviews.