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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
901 Reviews

901 Reviews of Westown Ford Lincoln - Service Center

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February 04, 2025

I had a situation where one of my tires was showing extreme like pressure and I called Westown service department and they told me to come right in. They found a screw in my tire, repaired it and I was More

by ksix52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I was happy with the service that day. It was prompt and the set folks were courteous. More

by rydobson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Very fast oil change and tire rotation service- was in and out in 15-20 minutes! More

by aknwpc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Westown Ford is a good place to do business. They have nice and knowledgeable people that know what they are doing and how to daycare of their customers. More

by gurnsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Great people to work with top to bottom great people in general home style dealer can't go wrong More

by Edward
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

My battery died. I called and Jeremy sent someone out to charge it. I took my car to Ford and Jeremy got my car in and I got a new battery. Nice people. Have been cou More

by Kathy Mccarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

My experience with Westtown Ford was great ! Our saleswoman was exceptional & the all the mangers & financial dept was also exceptional ! I would recommend this dealership to everyone ! More

by chandy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Always friendly, considerate & helpful. Vicki was great in helping locate a car to fit my needs. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

West town ford employees are always friendly and helpful! I am so glad i choose them to buy my vehicle Instead of going back to united Chevrolet, At United there employees are not friendly, and they ta More

by graham511968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Got me some n on time did d what they needed to do and got me out quickly More

by Redbone_62621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.