Westlie Ford

All the employees are friendly and ready to help. Marie in the service department especially makes a point to say hello and always spends a couple of minutes to ask what she can do for us. Long time Marie in the service department especially makes a point to say hello and always spends a couple of minutes to ask what she can do for us. Long time customer, know we can trust the dealership to provide excellent, quality service. We now take our Subaru for service, knowing work will be done right. More

Westlie has a poor telephone answering protocol. It is designed for staff convenience not customers. Didn't receive a call or text reporting work is complete. Call to dealership was answered by an It is designed for staff convenience not customers. Didn't receive a call or text reporting work is complete. Call to dealership was answered by an offsite person who was unable to help. Phone number on business card of value only if you already know the person's extension. Could not contact courtesy driver and had to make other arrangements to collect my vehicle. I suggest you hire an on site person to handle customer calls, the old fashioned, effective way. Westlie staff were polite but unreachable when needed. More

Jordan and staff fantastic! Love bringing my truck to u. Never had problems, always explained future concerns. Thanks Love bringing my truck to u. Never had problems, always explained future concerns. Thanks More

Yesterday I was taken advantage of by this service team. I was told I needed a new air filter and that it would be about 45 dollars.when it came time to check out, the filter was 85 dollars with one hour of I was told I needed a new air filter and that it would be about 45 dollars.when it came time to check out, the filter was 85 dollars with one hour of labor. The amount of time between being advised of this need and checkout time was less than 20 minutes. I have one appointment for a key cutting on Monday. After that I will terminate my business with Westlie Ford. I have two vehicles that they have cared for in the past. More

I have purchased every car I have ever owned since 1974 and will continue to do so. I’m very pleased. and will continue to do so. I’m very pleased. More

Great service, great people. I only go to Westlie for service and parts. I have been going to Westlie Ford for 9 years and have always had a great experience. I only go to Westlie for service and parts. I have been going to Westlie Ford for 9 years and have always had a great experience. More

We have had our vehicles serviced exclusively at Westlie’s for several years. They have always been polite professional and helpful. Westlie’s for several years. They have always been polite professional and helpful. More

Very happy with our 2021 Ford Ranger and with the service we've received since purchasing it at Westlie. All we've needed so far is oil changes. we've received since purchasing it at Westlie. All we've needed so far is oil changes. More

I have been taking my Flex to Westlie Ford for over 10 years and have always been satisfied with this dealership. years and have always been satisfied with this dealership. More

I took my explorer in for an oil change. They had a special, 3 oil changes, tire rotations and 10 point check up for $129. Jiffy lube wanted the same just for one oil change! They took my c They had a special, 3 oil changes, tire rotations and 10 point check up for $129. Jiffy lube wanted the same just for one oil change! They took my car right on time, let me know my air filter needed changing and to watch my brakes. Didn’t try to up sell anything. Good service, good value. More