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Westfield Ford Inc
Countryside, IL
119 Reviews
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Showing 119 reviews
February 22, 2025
Purchased 2023 Ford Mustang Mach-E Premium AWD Ext Batt 12.5K miles Love the car however, unable to drive due it was sold to me with an open recall on the wiper motor. Had the Mobile Ford to come out. to 12.5K miles Love the car however, unable to drive due it was sold to me with an open recall on the wiper motor. Had the Mobile Ford to come out. to verify if the part#/sn matches and it did. After that the tech tried the wipers and it did not work at all. So purchased the Mach-E at the end of Jan 2025 and unable to drive due to the wipers does not work at all and don't want to get caught anywhere without the use of the windshield wipers (Dangerous). Been waiting for the part to come in so they can complete the recall on the wipers. So far 3 weeks no parts. Also the 5 digit manufacture door code that comes with the vehicle the card was not in the glove box, I will have to get the dealer to pull the code and give it to me. The charger that comes with the 2023 Mache-E I had to unplug and re-plug it in a couple of time because it stop charging, each time the amber light came on the charger (Which the service dept. will take care of)Also I would loved for it to have been detailed on the inside before purchased was not bad but I myself have personally detailed my vehicles and clean it from top to bottom. Did not come with the the air inflator/sealant, I purchased one. More
by DBLEXUS400_
Employees Worked With
Michael Quatrochi,Tony Bambalas,Sal Quatrochi
January 31, 2025
Friendly, knowledgeable, great service, great Sales Rep Amen Ali, great dealership owner, Mike, great Finance Director, Victor. We came on a recommendation & left with a vehicle. Service plus! Amen Ali, great dealership owner, Mike, great Finance Director, Victor. We came on a recommendation & left with a vehicle. Service plus! More
by ckaras55
Employees Worked With
Mike, Victor, Amen Ali
December 15, 2024
Carm and Amen are the best people in the Car business. My family has been going to Westfield Ford for years and will continue because of the way we are treated. My family has been going to Westfield Ford for years and will continue because of the way we are treated. More
by Trottman150
Employees Worked With
Amen Ali
August 05, 2024
Westfield Ford is the best run dealership I ever purchased a car from. The entire staff bent over backwards to make sure I was completely happy with my purchase. purchased a car from. The entire staff bent over backwards to make sure I was completely happy with my purchase. More
by stevetheis
Employees Worked With
Alex, Russ Brown, John Costello, Kevin Barcal, Steve Cook
April 30, 2024
I put a 1500 deposit for a vehicle that was promised to be delivered in 4-6 weeks. I waited 10 and asked for my money back. I was told it can only happen when they sell the truck, they sold it for 10k over be delivered in 4-6 weeks. I waited 10 and asked for my money back. I was told it can only happen when they sell the truck, they sold it for 10k over in one day of receiving it and still refused to give me my deposit back. More
by tony
Employees Worked With
Victor
March 19, 2024
The Westfield Ford staff were a pleasure to work with. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone. More
by Akennelly5
Employees Worked With
John Costello, Moe Alawadi
