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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.9
276 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 276 reviews

October 05, 2023

Good techs. Work area clean. Good customer care. Overall great people and very clean environment. More

by Jim floeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

West Side Garage, INC. responded

Thank you so much for your excellent input, Jim! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100

Helpful
October 04, 2023

This dealership was incredible! We visited a much larger dealership in Oshkosh, spent at least 30 minutes on their lot, and had no one greet us. Chris met us within a minute, showed More

by ssgdickson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

West Side Garage, INC. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. West Side GM Team (920) 361-5100

Helpful
October 01, 2023

Employees are courteous. Work was done in a timely manner. Will be back again next fall! More

by darlenebahn07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

West Side Garage, INC. responded

Thank you for taking the time out of your day to share your wonderful experience with us, Darlene. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We will look forward to helping you again when it’s time for your next service. West Side GM Team (920) 361-5100

Helpful
October 01, 2023

On time service. Always find a way to fit you into the schedule. Always explains the service needed More

by pskram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

West Side Garage, INC. responded

Thank you for your kind words. We feel our service department is what makes West Side GM of Berlin special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. West Side GM Team (920) 361-5100

Helpful
September 26, 2023

Curious, caring, helpful, and very reasonable prices. My vehicle broke down and the service center came to the rescue! Thank you Jeff. More

by cjpalmatier1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

West Side Garage, INC. responded

Thank you for your kind words about Jeff and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. West Side GM Team (920) 361-5100

Helpful
September 24, 2023

Beautiful place to buy a car thanks Diana and Jeff for taking great care of my car More

by rlncasperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 26, 2023 -

West Side Garage, INC. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. West Side GM Team (920) 361-5100

Helpful
September 19, 2023

Service was good and fast and very convient for us will go back again next tine More

by odysseyd30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
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Sep 20, 2023 -

West Side Garage, INC. responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. West Side GM Team (920) 361-5100

Helpful
September 18, 2023

I would like to thank Jeremy and everyone else at West Side GM. Especially dealing with out of state registration and plates. Thanks Corry More

by corry223
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

West Side Garage, INC. responded

We appreciate the kind words, Corry. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

Helpful
September 15, 2023

Service tech I delt with had very good communication with me on parts problems and cost More

by maaaax32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
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Sep 18, 2023 -

West Side Garage, INC. responded

Thank you so much for your review! Happy customers are our goal and our mission at West Side GM of Berlin, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. West Side GM Team (920) 361-5100

Helpful
September 15, 2023

Everyone was friendly, helpful, professional and tried to cater to our specific needs. It's nice to have a local business that cares about its customers. I enjoy buying and maintaining my vehicles with them More

by RUTHJODARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

West Side Garage, INC. responded

Your review brightened our day, Ruth! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. West Side GM Team (920) 361-5100

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