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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.9
264 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 264 reviews

May 18, 2024

Very dependable and the service group have been there for years so it’s great to see familiar faces. More

by rohlwing529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 11, 2024

I have been with westside more than 20 years. The service is great that always me mide needs. When getting a new care they go over every thing and make sure I understand all of the features. Dian More

by kholzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in the service dept.
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May 14, 2024 -

West Side Garage, INC. responded

Thank you for the kind words! We are thrilled to hear about your positive experiences with West Side GM of Berlin over the past 20 years. It's always a pleasure to assist you with your automotive needs, and we appreciate your loyalty. We'll make sure to pass along your compliments to Diane. Thank you for recommending us to your family and friends; we look forward to serving you all for many more years to come. West Side GM Team (920) 361-5100

Helpful
May 11, 2024

The service shop is great to work with. They are responsive to needs and accommodating on short-notice requests. Our company’s vehicles are always ready for action, thanks to the suppor More

by shimecks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene in Service
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May 14, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback! We appreciate your kind words about our service shop and our responsiveness to your company's vehicle needs. We're glad to hear that your vehicles are always ready for action with our support. We look forward to continuing to provide excellent service for you in the future. Thank you for choosing West Side GM of Berlin! West Side GM Team (920) 361-5100

Helpful
April 28, 2024

Performed work i requested in the time they said it would take and advised me of future work that has to be done next time More

by pla_622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 01, 2024 -

West Side Garage, INC. responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. West Side GM Team (920) 361-5100

Helpful
April 26, 2024

Outstanding service in both the sales and the service dept. The salesman, Jeremey from Westside picked my vehicle up, and then dropped it off when service was complete. The word was done well and looks More

by think_snow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

West Side Garage, INC. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! West Side GM Team (920) 361-5100

Helpful
April 25, 2024

Service was prompt and they are always helpful and they keep you abreast of cars needs. More

by margaretkellylemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

West Side Garage, INC. responded

Thank you for leaving us this great review, Margaret! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100

Helpful
April 05, 2024

He is a good salesman , fun to deal with. We definitely would tell other people to buy from Chris and West Side Garage More

by cbriese227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

West Side Garage, INC. responded

We cannot thank you enough for your wonderful review of West Side GM of Berlin and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! West Side GM Team (920) 361-5100

Helpful
April 04, 2024

Always very helpful and prompt service. Willing to go the extra mile. Everyone is knowledgeable about their job More

by cinders75
Recommend Dealer
Yes
Employees Worked With
Idk
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Apr 05, 2024 -

West Side Garage, INC. responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100

Helpful
April 03, 2024

Chris and William went above and beyond for me. My wife and I are greatly appreciated. Had a few things added to the vehicle I didn’t think would happen, but they made it happen. From sales to serv More

by bent-rim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

West Side Garage, INC. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! West Side GM Team (920) 361-5100

Helpful
March 27, 2024

Wonderful experience always do a wonderful job and get her done in a timely manner More

by pshea2
Recommend Dealer
Yes
Employees Worked With
Bob
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Mar 29, 2024 -

West Side Garage, INC. responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100

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