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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.9
275 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 275 reviews

November 10, 2023

Very good. Jeff informed me of everything His care and concern will have me return More

by kathleencannon1055
Recommend Dealer
Yes
Employees Worked With
Jeff in the service department
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Nov 13, 2023 -

West Side Garage, INC. responded

Kathleen, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeff does for West Side GM of Berlin and our customers. Hope to see you again soon! West Side GM Team (920) 361-5100

Helpful
November 10, 2023

The dealership , is up to superior excellence in quality work performance, when working on your vehicle, and staff is really friendly, so glad I purchased my vehicle there from the dealership. Thank u again More

by brbvick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

West Side Garage, INC. responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! West Side GM Team (920) 361-5100

Helpful
November 10, 2023

The experience was quick and easy. He found what we were looking for and made the shopping experience great. More

by saheinzelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

West Side Garage, INC. responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. West Side GM Team (920) 361-5100

Helpful
November 01, 2023

The sales process was very easy. They had the car in stock and were upfront about pricing. More

by j.wags99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew in sales & Dayna in finance
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Nov 03, 2023 -

West Side Garage, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100

Helpful
October 29, 2023

Courteous and helpful employees answering my numerous questions. The car looks great and I’m happy it was detailed when the repairs were completed. The car looks like new again. Thank you guys. More

by charredmuffin
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

Helpful
October 21, 2023

Very informative and honest, called me the next day to tell me I was over charged for an oil change, I would have never known. Ordered new tires for me finding the best value for my situation, am looking More

by DOUG@MATHFAB.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Knapp
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Oct 24, 2023 -

West Side Garage, INC. responded

Thank you for taking the time to write about your experience with us, Doug. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We will look forward to working with you again. West Side GM Team (920) 361-5100

Helpful
October 13, 2023

Jeff Kapp keeps me coming back! He is the best! He Always provides excellent service. More

by midgee25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

West Side Garage, INC. responded

Thank you for the awesome feedback! You're right, Jeff is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. West Side GM Team (920) 361-5100

Helpful
October 11, 2023

That was fun, but wish there had been popcorn :) ! See you at 5,000 miles! More

by JSD
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

West Side Garage, INC. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100

Helpful
October 10, 2023

Very nice and easy to work with. Enjoy the service and friendly people that work there too. More

by drangeloff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

West Side Garage, INC. responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100

Helpful
October 05, 2023

Good techs. Work area clean. Good customer care. Overall great people and very clean environment. More

by Jim floeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

West Side Garage, INC. responded

Thank you so much for your excellent input, Jim! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100

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