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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.9
275 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 275 reviews

February 21, 2024

Oil change, exhaust fix. Runs great now. Very Happy! Polite and informative in explaining what needed to be done. More

by Shawnjames9166
Recommend Dealer
Yes
Employees Worked With
Jeff
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Feb 23, 2024 -

West Side Garage, INC. responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Shawn. Please don't hesitate to call if we can help with anything at all. West Side GM Team (920) 361-5100

Helpful
February 21, 2024

Scheduled me right away and service was completed while I waited on time very happy with the way I was treated More

by sniegowskijeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

West Side Garage, INC. responded

Jeff, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. West Side GM Team (920) 361-5100

Helpful
February 17, 2024

I told them there was a coolant leak and they said plastic coolant reservoir was leaking near the driver's side. I told them leak was in the middle of the car. They finally pressurized system to find More

by fralish44
Recommend Dealer
No
Employees Worked With
I don't
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Feb 20, 2024 -

West Side Garage, INC. responded

We appreciate you taking the time to share your experience with our service department. Here at West Side GM of Berlin, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. West Side GM Team (920) 361-5100

Helpful
February 16, 2024

We have done business with West Side Garage for over 25 years. They treat us like family. More

by dmiracle913
Recommend Dealer
Yes
Employees Worked With
DIANE GRANT
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Feb 20, 2024 -

West Side Garage, INC. responded

Thank you for recognizing your experience at West Side GM of Berlin. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. West Side GM Team (920) 361-5100

Helpful
February 16, 2024

Car had a rattlin noise on cold start. Technician determined air pump was faulty and replaced on warranty. Excellent service. More

by Jmcafee31
Recommend Dealer
Yes
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Feb 16, 2024 -

West Side Garage, INC. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100

Helpful
February 15, 2024

Everything went well Asked if I could get my windshield cleaned and they did a great job More

by lemckesheri
Recommend Dealer
Yes
Employees Worked With
Had my oil changed
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Feb 16, 2024 -

West Side Garage, INC. responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! West Side GM Team (920) 361-5100

Helpful
February 15, 2024

Happy with work and their communication. Shop is real close to where I live and convenient. More

by dnclements77
Recommend Dealer
Yes
Employees Worked With
Gene
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Feb 15, 2024 -

dnclements77 responded

Issue was resolved efficiently.

Helpful
February 11, 2024

Listened to me and worked within my budget. Took care of a little rust spot before I took the car. I believe I will be a Westside customer for the rest of my driving life. More

by Wiishtfah
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Williams
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Feb 13, 2024 -

West Side Garage, INC. responded

Congratulations on your recent purchase! At West Side GM of Berlin, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! West Side GM Team (920) 361-5100

Helpful
February 07, 2024

The dealership was wonderful. Gene needs to learn billing Is westside is a wonderful dealership to work wit More

by PETERFISCHBACH25
Recommend Dealer
Yes
Employees Worked With
Gene
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Feb 09, 2024 -

West Side Garage, INC. responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. West Side GM Team (920) 361-5100

Helpful
February 02, 2024

Always quick and informative Everyone is always nice and polite. The waiting area is clean. As I usually sit and wait. More

by kkquarterhorses
Recommend Dealer
Yes
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Feb 05, 2024 -

West Side Garage, INC. responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! West Side GM Team (920) 361-5100

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