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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.7
600 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 600 reviews

November 13, 2026

Paid $1100 for them to fix my car. And it is still doing the same thing or worse. Not happy More

by nhoule5
Recommend Dealer
No
Employees Worked With
Paid $1100 for them to fix my car. And it is still doing the same thing or worse. Not happy
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Nov 13, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues with your car after the repair at West Side Garage, INC.. Your feedback is important, and we would like to discuss your concerns in greater detail. Please reach out to us directly. We appreciate your input and hope to assist you further. West Side GM Team (920) 361-5100

November 13, 2026

Took vehicle in for 100000 mile service and to fix leaks. When I got the vehicle back, the rear axle differential was leaking excessively. More

by rgfd460
Recommend Dealer
No
Employees Worked With
A stupid mechanic
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Nov 13, 2026 -

West Side Garage, INC. responded

Thank you for taking the time to let us know about your concerns. We understand that you expected your vehicle's 100,000-mile maintenance and leak-related concerns to receive attention during the appointment, so noticing excessive leaking from the rear axle differential afterward understandably raises questions. Additional details about the service performed would help us better understand what occurred. Please contact West Side Garage, INC. directly to discuss the matter further. Quality workmanship and customer confidence continue to be central to our service approach. West Side GM Team (920) 361-5100

November 09, 2026

Its too much of a mess to text. Don has always been wonderful. I assume this last experience was the exception to normal practice......I sure hope so More

by lori.riese13
Recommend Dealer
No
Employees Worked With
Don
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Nov 10, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us, Lori. We appreciate your feedback and understand your concerns. It's great to hear that Don has consistently provided you with wonderful service. We strive to maintain high standards at West Side Garage, INC., and your input helps us improve. If you'd like to discuss this further, please feel free to reach out to us directly. We hope to serve you better in the future. West Side GM Team (920) 361-5100

November 08, 2026

Second vehicle I have purchased from West side. Great customer service and both times I had my vehicle within 24 hours of a test drive More

by stepho81271
Recommend Dealer
Yes
Employees Worked With
Diane Grant
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Nov 09, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful review, Steph! We’re thrilled to hear that you had such a positive experience with us at West Side GM of Berlin, especially with your second vehicle purchase. Our team is dedicated to providing great customer service, and it's fantastic to know we met your expectations. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

November 08, 2026

I have had a great experience from buying my vehicle until now I would purchase again from west side GM More

by stepho81271
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
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Nov 09, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful feedback, Steph! We’re thrilled to hear that you had a great experience purchasing your vehicle from West Side GM of Berlin. Your satisfaction means a lot to us, and we can’t wait to assist you again in the future. Please feel free to share your experience with others! West Side GM Team (920) 361-5100

November 08, 2026

Jeremy is very helpful and knowledgeable. Makes me feel comfortable with my new purchase. Thanks Jeremy More

by ccecindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2026 -

West Side Garage, INC. responded

We're glad Jeremy helped you feel at ease with your new Chevrolet Trax purchase. Thank you for recognizing his expertise and support!

November 05, 2026

Always a good experience, even if what's wrong is not what you want to hear. More

by MARC.TEUBERT
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
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Nov 06, 2026 -

West Side Garage, INC. responded

Thank you for your positive review, Marc! We appreciate your trust and look forward to assisting you again in the future at West Side Garage! West Side GM Team (920) 361-5100

November 05, 2026

Easy to schedule online, great pricing and completed the work faster than I expected. Overall a very good experience, I’ll be back More

by TODD.SANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, Todd! We're glad to hear that you had such a positive experience with us at West Side Garage, INC. It's great to know that our online scheduling and pricing met your expectations, and we look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 05, 2026

Consistently pleasant to work with Trustworthy with little to no issues. Usually very good about explaining every important detail More

by BULKBELLY10
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Print
Nov 06, 2026 -

West Side Garage, INC. responded

Thank you for your feedback! We appreciate your kind words about your experience with us at West Side GM of Berlin. It's great to hear that you find our team pleasant and trustworthy. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We look forward to serving you again! West Side GM Team (920) 361-5100

November 04, 2026

Very easy to work with. Laid back environment. Did not feel the stress and anxiety experienced at other dealerships we visited. More

by dakohanski
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Maldwin
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Nov 04, 2026 -

West Side Garage, INC. responded

We're happy you felt at ease working with our team on your Chevrolet Traverse purchase. Thank you for the five-star rating!

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