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West Herr Subaru

Orchard Park, NY

4.9
1,350 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 1,350 reviews

May 13, 2024

Service was very good as usual. Shuttle service and loaner car were very helpful to me More

by ajdelgobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra, nice Mechanic from shop, and lady who arranged loaner car
May 11, 2024

Friendly,,professional ,kept me inform on what was going on ,would recommend your dealership to anyone. Veryclean: More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fogarty
May 09, 2024

Great staff, Communication throughout the entire experience was hassle free. Car looked amazing upon delivery. Thank you More

by Jtsills181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dipaqusale
May 09, 2024

Smooth and easy transaction. The experience was all West Herr from start to finish. Deanna and Kelly hit it out of the park. More

by 1tombardo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deanna, Kelly
May 05, 2024

Amber went above and beyond to help us into our 24 Forester Sport from when we first talked in December until April 29th when I walked in the door leaving with our new car. Thank you Amber and when Th More

by Sirporkchop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber
May 04, 2024

The service department has consistently given my car exceptional/efficient/knowledgeable care at all appts. More

by www.jxp441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Genko, very kind to talk over details of the yearly N.Y.S. Inspection before and after I passed through to the N.Y.S. certificate I needed. A valuable employee to be honored for his education.
May 03, 2024

Very pleased with the staff and their work. Also impressed with the updates in waiting area More

by Icbuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole service writer
May 03, 2024

The service was excellent. Nice friendly staff. They explained everything in detail about the service and bill. More

by Deatsie79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fogarty
May 02, 2024

I had an emergency repair that needed to be done ASAP. My windows were stuck in down position. They fit me into their schedule. Then they gave me loaner. They were able to fix the problem for a reason More

by ab5827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 01, 2024

Service began on time , was completed in the time advised and future maintenance recommended., West Herr Subaru has provided an exceptional car buying and maintenance experience for our family covering at l More

by jranthon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gengi and Martin Willnow
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