Back

West Herr Subaru

Orchard Park, NY

4.9
1,506 Reviews

3559 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 1,506 reviews

February 19, 2025

Very comfortable wait for routine maintenance on my Forester. I appreciate the assigned Service Representative I was given that morning and his follow through to checkout and showing me to my car. More

by brkarcher
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 19, 2025

I will never ever go anywhere else for my vehicles! West Herr is the best in town! More

by Leslie
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert
February 15, 2025

Excellent service. Fast efficient. All explained. Friendly. Taken on time.. pleased with seevice. Will return More

by Tamazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
February 14, 2025

West Herr Subaru just replaced the starter on my Crosstrek. Nicole, the service representative was extremely helpful and had all the information I needed. The work was done within the predicted tim More

by spk4855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
February 10, 2025

The West Herr dealership is amazing from the purchase of the car to service I Couldn’t ask for anyplace better More

by Anthonyippolito56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , Brad, Cassandra and Jack
February 07, 2025

Excellent service from everyone there especially our salesperson Paul Naum. Very personable and friendly. He was very knowledgeable about the cars and their features. Everyone we dealt with there was fr More

by kroland71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Naum, Katherine Pratt, Dan
February 04, 2025

Great experience. We’ve bought several Subarus from West Herr. Amber Is very knowledgeable and very pleasant to work with. More

by Lyonsmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost
February 04, 2025

Went in with a 2016 Subaru Outback to be fixed. Turned out the engine was too far gone to be worth it so I ended up trading it in and getting a nice 2020 Volkswagen Tiguan all wheel drive that day. More

by Jwbilesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Bieler
February 03, 2025

Professional on time with appointment service people very knowledgeable and accommodating prices a little high but worth it More

by Buttercup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
February 02, 2025

Great service department with a friendly staff. I have all my work done there on both my Subarus. More

by joek5888
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
1
...