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West Herr Nissan of Williamsville

Williamsville, NY

4.8
187 Reviews

8137 Main Street

Williamsville, NY

14221

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Showing 187 reviews

September 11, 2023

Very friendly and courteous. Easy to understand their explanation of the work done. Work is always done in a timely fashion. More

by mike.theresa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember, but all service personnel are very helpful
September 01, 2023

Allison Dent took care of me during my service visit. She keep me informed the whole time that it took to complete the job. She could not have been any more pleasant and she's very good at what she doe More

by wkindzia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Dent was my service adviser-see note above
August 25, 2023

Greg Tobin was amazing . Made experience memorable . Greg showed that all his years of experience certainly came to the forefront . Greg was extremely knowledgeable helpful a More

by keburkee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Tobin
August 15, 2023

Service dept always pleasant and efficient. I have never been turned away or felt foolish when I went in with an issue More

by Grandmajo
Recommend Dealer
Yes
Employees Worked With
I don’t recall names
August 01, 2023

Service there is fantastic staff personable polite and accommodating would highly recommend they are superior thank you More

by Ram2blu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and frank
July 22, 2023

Service here is always professional, competent and thorough. Personnel is friendly and communitive. Facility is clean and the waiting area is pleasant. Appointments are easy to schedule and you a More

by jand1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Luke
June 30, 2023

Great service, convenient location, long term relationship, many options on different services, shuttle very convenient More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Managers
Jun 30, 2023 -

Susan responded

Thank you for the great service

June 26, 2023

Frank Duquette and his team were wonderful to deal with. Warm, welcoming, courteous, as well as knowledgeable. Willing to go the extra mile to help complete the sale of a car I really liked. Would recomm More

by Mommy_et
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank, Ron, Glen
June 10, 2023

Professional. Accommodating. Representative Dave represents dealership well. Customer oriented. I would recommend this rep. To anyone. Very satisfied More

by Itcoch@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
June 10, 2023

Went to get my oil changed and I told them about a nail stuck in the rear tire on the driver’s side. Could not patch it because they only have the new patch. Told me it would cost over 200.00 for a new tir More

by nalin0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Jun 12, 2023 -

West Herr Nissan of Williamsville responded

We are sorry to hear this happened to you. If you could please reach out to our Service Manager, Dennis, at (716)810-8507. Thank you.