West Herr Nissan of Williamsville
Williamsville, NY
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Dealership Located truck I wanted in Indiana (500 miles away)<br>Dealership wanted to charge me another $500.00 to get the truck from Indiana to NY and drive it here to boot.<br>I ended up picking the truc away)<br>Dealership wanted to charge me another $500.00 to get the truck from Indiana to NY and drive it here to boot.<br>I ended up picking the truck up myself and driving it back to NY.<br><br>Dealership in Indiana said that was against Nissan's policy for a customer to have to pick up their own vehicle from another dealership.<br><br>Had front rotor failure on 2004 Titan (common problem)<br>Repaired rotors and other minor stuff under warrantee: Good experience, No problems.<br><br>3 days later the truck wouldn't come out of 4 wheel drive and front axel made noise.<br>Dealership said the front right side axel shaft was bad.<br>Ordered part, took 3 days to come in.<br>Scheduled service, dropped off truck and got phone call that they needed another part. Other part was on permanent back order and they had no idea of when it would come in (estimate two weeks). I was told to pick up the truck and return the loaner car.<br>Once new part came in they told me the first part was "reallocated" and they had no idea when that would come in again. Looks to me like they sent back the first part by mistake or on purpose.<br>Original part finally arrived and truck has been fixed. Took a month without 4 wheel drive in Western NY in the midle of winter.<br><br>Nissan Service personel tried but dealer wouldn't supply rental or even budge with making amends.<br><br>$33,400 vehicle sat waiting for a $2.19 part for most of a month!!!<br>I should have listened to other Nissan purchasers in the area and used someone else. More

