West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

My visit to Doan Dodge Chry Jeep was very positive and Matt was great. I am very happy with my purchase & my experience. I almost did not go to this dealership as I had a not so good experience in the pa Matt was great. I am very happy with my purchase & my experience. I almost did not go to this dealership as I had a not so good experience in the past with the service dept so hopefully that has improved. Thanks again to Matt Tyler for a stress free purchase. He's a great sales person and I almost never give a top rating but he's the tops. I've already recommended him. Marcia Bertram More

Very impressed with dealership and internet video. The Very impressed with dealership and internet video. The only negative is the head liner in back above rear hatch did not get fixed - which they said Very impressed with dealership and internet video. The only negative is the head liner in back above rear hatch did not get fixed - which they said they would fix. More

John was very attentive to all of our questions. He was very patient, knowledgeable, and detail oriented. My car buying experience went well. I would recommend him to others. very patient, knowledgeable, and detail oriented. My car buying experience went well. I would recommend him to others. More

This is my 3rd car from doan and they never fail to amaze me. They are honest, patient and professional. I recomend everyone to buy from doan!!! me. They are honest, patient and professional. I recomend everyone to buy from doan!!! More

John made my purchase pleasureable and was personable and very through. I am excited with trying my new vehicle and I have never owned a Jeep before. I would not hesitate to recommend John to a friend. very through. I am excited with trying my new vehicle and I have never owned a Jeep before. I would not hesitate to recommend John to a friend. More

All friendly, all helpful, none pushy. A good buying experience from the greeting to the test drive to the delivery. They worked with me till we settled on a price I thought was fair. This is my third experience from the greeting to the test drive to the delivery. They worked with me till we settled on a price I thought was fair. This is my third vehicle from this dealership. More

To a family who works as a team...The pleasure of buying a vechile at your dealship was an adventure I would take again. Doan employees treated me and my friend as guest in their working home. I truly res a vechile at your dealship was an adventure I would take again. Doan employees treated me and my friend as guest in their working home. I truly respect the relationshiop you have with your employees and would be more than happy to do business again. Mike and Johnny D were very patient and understanding to the stress that comes with a big purchase. Their personalities and overall concern was genuine. Again, thank you to all your staff and yourself for being so kind and friendly. It was a win/win situation. Mary DePalma Niagara Falls, NY mdepalma@nfschools.net More

We did not feel pressured or rushed in purchasing a new vehicle with Mr. Wallace. Very professional and knowledgeable about the different vehicles Doan Dodge has on inventory. When we finally made our dec vehicle with Mr. Wallace. Very professional and knowledgeable about the different vehicles Doan Dodge has on inventory. When we finally made our decision it was a pleasent experience finalizing all the details so my wife and I could drive away in a new Dodge vehicle. More

By far my experience at Doan was the most positive, easiest, and least amount of pressure ever. The gentlemen I worked with were so friendly, and very transparent about what I was buying. I left feelin easiest, and least amount of pressure ever. The gentlemen I worked with were so friendly, and very transparent about what I was buying. I left feeling very confident in my choice and comfortable with what I was getting. You have definitely gained a loyal customer because I truly feel like I can trust the staff at Doan. More

Dan was very courteous and expedient in finding the vehicle I wanted. Letting me take a new 2011 Jeep Grand Cherokee home for a night helped solidify my decision to buy this vehicle. The ongoing vehicle I wanted. Letting me take a new 2011 Jeep Grand Cherokee home for a night helped solidify my decision to buy this vehicle. The ongoing superb customer service is great. I need to drop my new Jeep off for a towing package installation and they are willing to give me a loaner vehicle so as to not inconvenience me. All around great experience! Thanks! Joe Donofrio More