West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

This is my 3rd car from doan and they never fail to amaze me. They are honest, patient and professional. I recomend everyone to buy from doan!!! me. They are honest, patient and professional. I recomend everyone to buy from doan!!! More

John made my purchase pleasureable and was personable and very through. I am excited with trying my new vehicle and I have never owned a Jeep before. I would not hesitate to recommend John to a friend. very through. I am excited with trying my new vehicle and I have never owned a Jeep before. I would not hesitate to recommend John to a friend. More

All friendly, all helpful, none pushy. A good buying experience from the greeting to the test drive to the delivery. They worked with me till we settled on a price I thought was fair. This is my third experience from the greeting to the test drive to the delivery. They worked with me till we settled on a price I thought was fair. This is my third vehicle from this dealership. More

To a family who works as a team...The pleasure of buying a vechile at your dealship was an adventure I would take again. Doan employees treated me and my friend as guest in their working home. I truly res a vechile at your dealship was an adventure I would take again. Doan employees treated me and my friend as guest in their working home. I truly respect the relationshiop you have with your employees and would be more than happy to do business again. Mike and Johnny D were very patient and understanding to the stress that comes with a big purchase. Their personalities and overall concern was genuine. Again, thank you to all your staff and yourself for being so kind and friendly. It was a win/win situation. Mary DePalma Niagara Falls, NY mdepalma@nfschools.net More

We did not feel pressured or rushed in purchasing a new vehicle with Mr. Wallace. Very professional and knowledgeable about the different vehicles Doan Dodge has on inventory. When we finally made our dec vehicle with Mr. Wallace. Very professional and knowledgeable about the different vehicles Doan Dodge has on inventory. When we finally made our decision it was a pleasent experience finalizing all the details so my wife and I could drive away in a new Dodge vehicle. More

By far my experience at Doan was the most positive, easiest, and least amount of pressure ever. The gentlemen I worked with were so friendly, and very transparent about what I was buying. I left feelin easiest, and least amount of pressure ever. The gentlemen I worked with were so friendly, and very transparent about what I was buying. I left feeling very confident in my choice and comfortable with what I was getting. You have definitely gained a loyal customer because I truly feel like I can trust the staff at Doan. More

Dan was very courteous and expedient in finding the vehicle I wanted. Letting me take a new 2011 Jeep Grand Cherokee home for a night helped solidify my decision to buy this vehicle. The ongoing vehicle I wanted. Letting me take a new 2011 Jeep Grand Cherokee home for a night helped solidify my decision to buy this vehicle. The ongoing superb customer service is great. I need to drop my new Jeep off for a towing package installation and they are willing to give me a loaner vehicle so as to not inconvenience me. All around great experience! Thanks! Joe Donofrio More

My 2004 Jeep Liberty was getting very worn down and I kept having to fix it. After looking at another dealership in the area, I went to the Doan dealership on west Ridge road. I was convinced that I wasn kept having to fix it. After looking at another dealership in the area, I went to the Doan dealership on west Ridge road. I was convinced that I wasn't able to trade in my 2004 Jeep for a new one because the dealership that I previously went to did not give me a fair and comfortable price. As soon as I walked into Doan, I was greeted with great customer service. Wayne worked with me and got me into a 2011 new Jeep liberty! I love my new car! He explained every feature and I was very comfortable with him! Thank you Doan! More

Roland was a very professional rep, and was extremely prepared when I came in to sign the papers - that is important to me. I found him to be honest, fair, and very helpful. I had no issues with him or prepared when I came in to sign the papers - that is important to me. I found him to be honest, fair, and very helpful. I had no issues with him or this dealership, and I found it to be much more professional than others I had visited. The buying process was easy and smooth. It was a good experience to buy a car from Roland and this dealership. I would highly recommend both. More

Marlene has the experience which is noticeable from the start, makes problem solving easy, and makes the customer feel confident and at ease. She approached us first (we didn't have to 'hunt' for help), h start, makes problem solving easy, and makes the customer feel confident and at ease. She approached us first (we didn't have to 'hunt' for help), helped us over several hurdles, and we are very happy with both our new car, the deal, and warranty. Marlene is a real asset to Doan Dodge, and one you should give a raise and hang on to! We look forward to working with her again, when my husband replaces his 2000 van. More