West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
Rochester, NY
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1,062 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
I was there for a recall on my Dodge Ram since my lease is up in October 2024 I want into the showroom to see what truck were available. While there not a single sales person approach me to see what was av is up in October 2024 I want into the showroom to see what truck were available. While there not a single sales person approach me to see what was available to lease. More
Dealership was very good about service, especially Christine in Svc garage who handled my appt, provide me with communication, a loaner vehicle, and time frame. Her coordination provided top svc and m Christine in Svc garage who handled my appt, provide me with communication, a loaner vehicle, and time frame. Her coordination provided top svc and made my experience excellent. I rate Herr Dodge 110%. Thank you for your svc! More
This dealership was very clean and welcoming, everyone was professional and polite. Colin V was great to work with. Very polite and he got me what I needed quickly! He’s dedicated to his work and I highly was professional and polite. Colin V was great to work with. Very polite and he got me what I needed quickly! He’s dedicated to his work and I highly recommend him and this dealership to anyone I know More
My experience with West Herr Jeep was quick and very easy. Jerry was very professional letting me know what was done, the price and when my vehicle was ready. It was great and I will definitely contin easy. Jerry was very professional letting me know what was done, the price and when my vehicle was ready. It was great and I will definitely continue to use their services. M DeLorme More
Poor communication $ 1700…to put in heating element. Two days to put in heating unit. Brought car in Jan 11 and finally February 6. finally got heat No fun driving with no heat being 85 Two days to put in heating unit. Brought car in Jan 11 and finally February 6. finally got heat No fun driving with no heat being 85 More
Horrible service and communication ! Called many time not to be connected to service dept. It was very obvious no one cared enough to connect me to someone . phone rings 4 times' and Called many time not to be connected to service dept. It was very obvious no one cared enough to connect me to someone . phone rings 4 times' and stop ringing . Took 2 week to even get an appointment. More