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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,065 Reviews

4477 Ridge Road West

Rochester, NY

14626

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1,065 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

September 16, 2020

Had a good experience at this dealership. Our salesperson wasn’t pushy at all. Very personable. Explained every detail along the way. Will definitely recommend this dealership and Jim Andreano. More

by Gmickey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Tabacco, Jim Andreano
Sep 17, 2020 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We are so pleased to read this feedback about your recent visit with Jimmy & Roland. We appreciate the feedback and your business! Thanks again for choosing us!

September 11, 2020

Great customer service was able to work within my financial budget to make a deal happen couldn’t be happier with the truck I picked More

by zburke120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Bishop Justin Betts
Sep 11, 2020 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

Fantastic! We are pleased to read your feedback and want to thank you for choosing West Herr CDJRF Rochester!

August 30, 2020

Best experience at a car dealer, period!! Great sales people ( go see Johnny D!) they will not stop until they find exactly what you want. More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, John ( Johnny D ) DiPasquale, Sami Ansari, John DiMartino
Sep 01, 2020 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We really appreciate the feedback, TC. Thank you for the great rating, we will be sure to pass along your kudos to Johnny D & Shawn.

January 01, 2020

Marty was very helpful and upfront with us. Took the time to explain the process. Found us the car we wanted. He is a good resource. More

by Lamcdona
Recommend Dealer
Yes
Employees Worked With
Marty Battaglia
November 06, 2019

Best Customer Service!!! Joe Coon in the Service Dept. has ALWAYS given us the best service when we come in to service our Jeep Wrangler. He gives our vehicle immediate atte More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Coon
Nov 12, 2019 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

Thanks so much, Joe & Betty! We very much appreciate hearing about your recent service appointment and we will be sure to pass along your kudos to Joe. Thank you for choosing us.

October 01, 2019

He was very helpful an honest I couldn't have ask for a more better sales rep.i know were Im going to get my next car More

by Mr green
Recommend Dealer
Yes
Employees Worked With
Jonathan Granger
Oct 17, 2019 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

Thank you very much, Mr. Green! We appreciate you sharing your feedback with us. Thanks again for choosing Doan DCJRF.

October 01, 2019

Excellent service. I arrived in time. Joe kept me posted throughout the process. He also asked if I wanted to get my inspection done as well since it renewed the next month. Service was timely and affordabl More

by Jan
Recommend Dealer
Yes
Employees Worked With
Joe Coon
Oct 17, 2019 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

Glad to hear about your recent 5-star service experience! We will be sure to pass along your kudos to Joe. Thank you for choosing us!

July 22, 2019

2019 Jeep purchase Very good experience with John Dimartino and John granger Ithis is the 3 rd Jeep I have purchased. Everyone is always helpful. I would recommend Doan More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John granger, John DiMartino
Jul 24, 2019 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

Thanks so much, Steve. We very much appreciate the recommendation. Enjoy the Jeep and be sure to connect with us and share your adventures using the hashtag #DoanDelivers. Have a great Summer!

July 15, 2019

Purchase Used Car Great purchase experience with Doan. I have as well as many friends and family purchased from Doan over the last 20 or so years. Thank you. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Barone, Jon Frase, Kelly Mobilio, John Nettnin
Jul 24, 2019 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

You are so very welcome, Wendy! It is our goal to deliver an excellent experience, every time. and we're delighted to read that the team did just that. We very much appreciate your recommendation. Thank you for choosing us.

May 30, 2019

Excellent buying experience Doan Dodge has a first rate facility. Mark is a very knowledgeable and thorough sales professional, easy to talk to and understand. A very positive pu More

by Chuckles 53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Frase, Mark Ivison
Jun 18, 2019 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We really appreciate the positive review, Chuckles 53! We like to say that Mark "talks truck" - he is a great resource especially when it comes to our heavy duty product line. Thanks again for taking a moment to share your experience. I will be sure to pass along your kudos to Mark & Jon. We appreciate you choosing us.

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