West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

The staff was very friendly and courteous. The person that spoke to me named Michael was knowledgeable and kept me informed about my vehicle repairs that spoke to me named Michael was knowledgeable and kept me informed about my vehicle repairs More

Very good experience. Shawn Bishop at West-Herr is a terrific salesperson and extremely easy to deal with. Although he's in Rochester he was a great help in getting me a pre-owned Subaru located at the terrific salesperson and extremely easy to deal with. Although he's in Rochester he was a great help in getting me a pre-owned Subaru located at the West-Herr dealership in Buffalo. He made the whole process very easy from start to finish. The line of communication was excellent and I would highly recommend West-Herr and Shawn in particular. More

The team at West Herr is outstanding. A clear team effort was put in to ensure I got just what I wanted. The first car presented to me didn’t match what I was looking for. I get a call back from Cody Argus w was put in to ensure I got just what I wanted. The first car presented to me didn’t match what I was looking for. I get a call back from Cody Argus with the exact car I wanted, at a better trim and deal than I could imagine. Cody was able to get ahold of the vehicle I needed so quickly and efficiently. Definitely the best Auto Sales Agent i’ve worked with. Everyone was so helpful and knowledgeable! Roland Tabacco worked out extremely favorable financing. Andre Bailey was able to inform me about some exceptional technology in the vehicle as well. A+ recommended experience! More

I was very pleased with the service and speed the whole transaction. The vehicle was cleaned inside and out. John DiPasquale was easy to work with and very accommodating to my wants. transaction. The vehicle was cleaned inside and out. John DiPasquale was easy to work with and very accommodating to my wants. More

Had a great experience. Everyone had a positive attitude! No real pressure to buy any added extras. Will re visit West Herr in the future No real pressure to buy any added extras. Will re visit West Herr in the future More

I met with Sean Bishop at West Herr based on a recommendation of a friend. After sitting with Sean to discuss my previous lease turn-in and opportunities to roll into another Ram pickup, I was con recommendation of a friend. After sitting with Sean to discuss my previous lease turn-in and opportunities to roll into another Ram pickup, I was convinced that West Herr was the place to be. Sean provided all the pertinent details in a concise manner, ensured I got exactly what I was looking for, and made the process extremely easy to navigate. More

I had the pleasure of working with Shawn Bishop. He was friendly, knowledgeable and attentive. I called, told him what I wanted and picked it up the next day. Highly recommend Shawn and West Herr. I wil friendly, knowledgeable and attentive. I called, told him what I wanted and picked it up the next day. Highly recommend Shawn and West Herr. I will be back. More

Hmmm. Where to start. Well traded my 2001 chevy s10 2 years ago. Something in there title department got screwed up and. Now apparently the vehicle I traded in my new truck for is now in a impound and I years ago. Something in there title department got screwed up and. Now apparently the vehicle I traded in my new truck for is now in a impound and I am receiving letters about it from the city of buffalo. This. Is not cool. This makes two strikes against former down now west herr. More

Very helpful and friendly. As well as great customer service I’m very glad I made the switch over and looking forward to future endeavors here. service I’m very glad I made the switch over and looking forward to future endeavors here. More

Sean was great to work. Our conversations were all over the phone. He was able to accommodate the type of vehicle and the payment I requested. He was courteous and enjoyed our conversations. the phone. He was able to accommodate the type of vehicle and the payment I requested. He was courteous and enjoyed our conversations. More