Back

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,062 Reviews

4477 Ridge Road West

Rochester, NY

14626

Directions

By Type

1,062 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

November 10, 2021

Salesman Leonard Miller was great got the best deal on a 2021 pacific l love it More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Frase, Leonard Miller
November 02, 2021

The salesman Hong was very honest and concerned of my situation and went out of his way way for me , came in on his day off to help me he is the reason I will always go back to him where ever he is worki More

by Stevetwichell1
Recommend Dealer
Yes
Employees Worked With
Hong
October 29, 2021

Excellent effort, knowledge, and service. Comfortable setting and pleasant car buying experience and very quick and thorough More

by sbleier12
Recommend Dealer
Yes
Employees Worked With
Steve Stonehouse, Jon Frase, Daniel Hassett
October 26, 2021

Mark was very knowledgeable and helpful. He made sure everything was done correctly and we were happy before we left. More

by emw12621
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Ansari, Mark Ivison
October 21, 2021

Service was great. Needed part for ABS. When it came the next day it was installed with no further issue Great service advisor in Chris Malone. More

by Flingwing53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
Oct 21, 2021 -

Flingwing53 responded

Great service department.

October 20, 2021

Pleased with service, length of time and good experience with the dealership Glad to be dealing with West Herr More

by cdenson1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
October 08, 2021

The serviceman was perfectly cordial and friendly. His help was totally thoughtful and generous with his time. I appreciated everything he did. As close to perfect as perfect can be! More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serviceman
September 02, 2021

In an emergency you accommodated my early arrival this In an emergency you accommodated my early arrival this morning with courtesy, professionalism, and efficiency. You definitely exceeded my expectation More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in service
August 28, 2021

I am always pleased with my experience at this dealership. The service adviser, Chris Malone was very helpful and attentive. The technician, Al was very thorough with my needs for the New York Sta More

by katheep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone- Service Adviser, Chris Spade
July 22, 2021

Had a 9am appointment dropped it of the day before and did not finish until 5 pm and did not address my concerns I had. When I bought the truck 7 months ago! Only reason I will continue to go here is beca More

by Ram Vet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Bailey
...
13
...