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West Herr Chevrolet of Rochester

Rochester, NY

4.5
89 Reviews
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3850 West Henrietta Road

Rochester, NY

14623

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Showing 89 reviews

November 29, 2022

It felt like a very long time for an inspection. Do you under stand this? More

by Lettiecn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
November 08, 2022

I think it was a great experience Casey was really good. I would definitely tell people to come to your dealership. And ask for Casey👍 More

by debhawkins1156
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 08, 2022 -

debhawkins1156 responded

I had a very good experience at the dealership Casey was awesome. I would recommend west Herr Dealership and definitely Casey.👍

November 04, 2022

Alex Stone was very helpful and friendly. It was a pleasure working with him and receiving all my rewards and discounts. More

by Pat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Stone
October 19, 2022

Very efficient and service employee, Michael, was very thorough, explaining options and alternatives, as well as estimated cost. More

by jpiampia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
October 16, 2022

Jerry Nash one of the most fantastic Employees of West Herr automotive dealer . He makes sure your vehicle is serviced and excellent to drive. More

by Veronicabrown4421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nash
September 04, 2022

Having leased a Chevy Trax for three years, I went to West Herr, formerly O'Connor Chevrolet, to lease another vehicle. I decided to purchase the Trax after talking with both Trinity and Alex. I'm sure More

by Vincent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Hills and Alex Griffith
August 12, 2022

The service dept. is the main reason for going to the dealership....I am not looking for a vehicle right now...so thank you More

by Geri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salvatore
July 20, 2022

Decent sales team, but the worse service group I've ever encountered. In February and March I purchased a 2022 Tahoe and 2022 Silverado I received the Silverado the last week in March, within a month, the More

by joeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian
July 05, 2022

For anyone looking for a new vehicle I suggest west her Chevy on W. Hemuta Rd. go see my guys they are awesome they will get you in a car I desperately needed a car and my credit is not so good they went t More

by Sandie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Kelly and Thomas Griffith
Jul 05, 2022 -

Sandie responded

Austin Kelly and Thomas Griffith I just have to say one more time you guys are awesome you worked hard for me and you don’t know just how much I appreciate it you guys are the best

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