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West Herr Chevrolet of Rochester

Rochester, NY

4.8
144 Reviews

3850 West Henrietta Road

Rochester, NY

14623

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Showing 144 reviews

May 14, 2026

West Herr on West Henrietta Road is a great place to have your vehicle serviced. Very pleasant experience. I was notified of every step during my appointment for my complimentary first oil change and tire ro More

by Rachelle Riley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christian
May 08, 2026

The sales and service team were a pleasure to work with during the buying process. They were attentive to what I was looking for in a vehicle and went above and beyond to ensure my experience was outstandi More

by Alexbieleckisr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Vito Arbore, Jules Flannery, Zachary Ward
April 24, 2026

I was very surprised as how well everyone that I had talked to was able to explain the process of how I would end up with the truck That I wanted to drive home that day . I had many questions , and all More

by bobeyes513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nichols
February 27, 2026

Justin in the service department was phenomenal to deal with. Unfortunately had a few issues with other dealerships servicing my gmc sierra but Justin was super professional, provided accurate time estimat More

by Gmcsierr1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 14, 2026

This is are second vehicle with West Herr and with Micheal and been very pleased with service and him. Very Happh with are new EHICLE..THANKS More

by aful1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tyson and his sidekick Noah.
January 09, 2026

I loved our sales rep she made buying a SUV non stressful every one helping was very pleasant More

by bbelknap2@rochester.rr.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayda Miller
January 01, 2026

Fantastic, easy, streamlined, stress free process. Highly recommend to see Mike Tyson and the West Herr Chevrolet of Rochester team! More

by HYATTJUSTINJ95
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Tyson, Justin Bailey, Olivia Picciano
December 25, 2025

What a great buying experience at west herr Chevrolet. I truly had a perfectly smooth transaction from start to finish. The entire staff was very friendly and helped with all my expectations. I wouldn't h More

by johnrivaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dettore , Christopher, Olivia
December 11, 2025

Took very good care of us. Was friendly and listened to what we wanted and price range More

by Twinkletoes8005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard
December 06, 2025

Very professional service, Mike was great. We did not purchase our 2024 Traverse High Country vehicle from them but was in need of warranty work. It was a holiday week and Mike did his best to More

by Pabarefoot21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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