West Herr Chevrolet of Rochester
Rochester, NY
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If it was up to me I would leave no starts. Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to lea Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to leave a deposit to hold it, made me wait an hour to tell me they sold it!! More
Had a great experience with Jordan at West Herr Chevy. That was after a bad experience with another local Chevy dealer. Jordan worked hard to find the truck I wanted. Deal went very fast and smoothly. That was after a bad experience with another local Chevy dealer. Jordan worked hard to find the truck I wanted. Deal went very fast and smoothly. More
I am very disappointed in the communication and eagerness from this dealership. My truck has been in West Herr’s possession for almost a week without even being looked at. I informed the employee I needed it from this dealership. My truck has been in West Herr’s possession for almost a week without even being looked at. I informed the employee I needed it back by a certain date and the date is coming up without any diagnosis. I purchased this vehicle 3 months ago and it has been back to the dealer twice. I utilized the opportunity to text about my service without responses 2x, the communication is less than impressive. More
I had made this appt. primarily to get my car inspected-when I rec'd coupon for lower price -I also did oil change and rotated tires. everything was done . and I waited i primarily to get my car inspected-when I rec'd coupon for lower price -I also did oil change and rotated tires. everything was done . and I waited in the lounge-which was very comfortable . More