Back

West Herr Chevrolet of Rochester

Rochester, NY

4.5
91 Reviews
Contact Dealership

3850 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 91 reviews

November 01, 2023

Great people and no high pressure very pleasant to make a deal with would highly recommend to fry More

by drw231.dw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Lytle
October 29, 2023

Casey, was very helpful and took the time to explain all. THANKS SO MUCH.JL More

by judylquilts7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Brown
Nov 02, 2023 -

West Herr Chevrolet of Rochester responded

Thank you for sharing this praise for Casey! We're grateful to have you as a West Herr Chevrolet Rochester customer, Judy!

October 24, 2023

Very professional start to finish. Casey, our sales person, followed thru the entire process. Highly recommended. More

by Zcar
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Casey Brown, Justin Bailey, Kevin Odden, and Jake
Nov 02, 2023 -

West Herr Chevrolet of Rochester responded

We're glad to know that you had a professional experience with our team at West Herr Chevrolet Rochester! It's great to see Casey was able to assist throughout the process. Thanks for recommending us — we appreciate it!

October 22, 2023

Tom was and everyone else were great. Had to order my car and he kept me posted every week. Everything went very smoothly and I had my car in 2 months. More

by darlenegropp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reynolds
September 30, 2023

Austin Kelly was very thorough and pleasant to work with. He is now my new sales guy! More

by Andrea.romano92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kelly
September 10, 2023

If it was up to me I would leave no starts. Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to lea More

by Nelson585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Mueller
September 07, 2023

Everyone was really awesome and helpful. I would definitely go through any of the West Herr dealerships again. More

by emt1327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Wells and Mike Clark
September 01, 2023

Had a great experience with Jordan at West Herr Chevy. That was after a bad experience with another local Chevy dealer. Jordan worked hard to find the truck I wanted. Deal went very fast and smoothly. More

by Mikepod
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Shaw
August 29, 2023

I am very disappointed in the communication and eagerness from this dealership. My truck has been in West Herr’s possession for almost a week without even being looked at. I informed the employee I needed it More

by Alaina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zoya
August 26, 2023

Went Above and beyond in helping attain a new vehicle after an accident that left me without a vehicle. More

by crtowle04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Scott, Alex and Mike
...
4
...