Back

West Herr Chevrolet of Rochester

Rochester, NY

4.5
87 Reviews
Contact Dealership

3850 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 87 reviews

September 30, 2023

Austin Kelly was very thorough and pleasant to work with. He is now my new sales guy! More

by Andrea.romano92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kelly
September 10, 2023

If it was up to me I would leave no starts. Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to lea More

by Nelson585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Mueller
September 07, 2023

Everyone was really awesome and helpful. I would definitely go through any of the West Herr dealerships again. More

by emt1327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Wells and Mike Clark
September 01, 2023

Had a great experience with Jordan at West Herr Chevy. That was after a bad experience with another local Chevy dealer. Jordan worked hard to find the truck I wanted. Deal went very fast and smoothly. More

by Mikepod
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Shaw
August 29, 2023

I am very disappointed in the communication and eagerness from this dealership. My truck has been in West Herr’s possession for almost a week without even being looked at. I informed the employee I needed it More

by Alaina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zoya
August 26, 2023

Went Above and beyond in helping attain a new vehicle after an accident that left me without a vehicle. More

by crtowle04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Scott, Alex and Mike
August 20, 2023

Great service and follow up. Friendly and helpful when you need expert advice. Will recommend to family and neighbors. More

by sheila.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 16, 2023

Clean , friendly , very knowledgeable about your vehicle, courteous , explain everything that's being performed and why More

by wesend2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Christin
August 16, 2023

Fantastic company. Salesman Jordan was excellent. Will do business again. Will recommend to family and friends. More

by D.fluviot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, justin
August 09, 2023

I had made this appt. primarily to get my car inspected-when I rec'd coupon for lower price -I also did oil change and rotated tires. everything was done . and I waited i More

by lindac218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Reese and also your cashier at desk
Aug 09, 2023 -

lindac218 responded

I made this appt. primarily to get my car inspected-when I rec'd coupon for lower price-I also did oil change and rotated tires. Everything was done and I waited in the lounge-which was very comfortable

...
4
...