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West Herr Chevrolet of Rochester
Rochester, NY
91 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 91 reviews
March 01, 2024
Everything was done as expected. This was my first visit for maintenance. It was the only free visit with the purchase of a new vehicle. All went well. This was my first visit for maintenance. It was the only free visit with the purchase of a new vehicle. All went well. More
by robandlisawilliams
Employees Worked With
Service employees
February 29, 2024
I called they said I could use my free oil change any Chevy dealership I get there and they did not honor it. They told me all the dealerships would be fine that didn’t happen. Chevy dealership I get there and they did not honor it. They told me all the dealerships would be fine that didn’t happen. More
by ggruttadauria1
Employees Worked With
Forgot his name
December 29, 2023
Went to west Herr Chevy for warranty work and oil change. They were wonderful very polite and professional. Made me feel like a value customer This was my first visit with my 2024 Trax. I will definitel They were wonderful very polite and professional. Made me feel like a value customer This was my first visit with my 2024 Trax. I will definitely continue being a customer More
by sally50
Employees Worked With
My appointment was with Justin
December 10, 2023
Dan Dettorre and Austin Kelly worked very hard to find me a vehicle to fit my needs. They are very fair and courteous. I wish GM could have supplied the vehicle I needed because these guys are great to work a vehicle to fit my needs. They are very fair and courteous. I wish GM could have supplied the vehicle I needed because these guys are great to work with. I did not get a vehicle through them but I will always give them the first shot as they earned my business even if GM couldn't provide the vehicle I needed. I can say for sure they are a great team. More
by Jim
Employees Worked With
Dan Dettorre, Austin Kelly
December 04, 2023
Bob Thompson was the sales person I worked with. ... everything went very well. I bought a 2016 GMC Canyon. I thought the price for a used car was high at 30k but the truck has every thing and was sh ... everything went very well. I bought a 2016 GMC Canyon. I thought the price for a used car was high at 30k but the truck has every thing and was shined-up-nice. Everything is overpriced these days. Anyway, the sale went through and I have been driving it for 3 weeks now and.... I love it! Many thanks to West-Herr and all their employees, especially Bob Thompson. Thank you all! Cliff Kemp Pittsford, NY More
by nucrpt4u
Employees Worked With
Bob THopmson
November 30, 2023
Very prompt and professional service. Everything was done on time. The waiting room was very clean and allowed me to work easily while waiting. Everything was done on time. The waiting room was very clean and allowed me to work easily while waiting. More
by ddewind
Employees Worked With
Michael
