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West Herr Chevrolet of Rochester

Rochester, NY

4.8
148 Reviews

3850 West Henrietta Road

Rochester, NY

14623

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Showing 148 reviews

January 01, 2026

Fantastic, easy, streamlined, stress free process. Highly recommend to see Mike Tyson and the West Herr Chevrolet of Rochester team! More

by HYATTJUSTINJ95
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Tyson, Justin Bailey, Olivia Picciano
December 25, 2025

What a great buying experience at west herr Chevrolet. I truly had a perfectly smooth transaction from start to finish. The entire staff was very friendly and helped with all my expectations. I wouldn't h More

by johnrivaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dettore , Christopher, Olivia
December 11, 2025

Took very good care of us. Was friendly and listened to what we wanted and price range More

by Twinkletoes8005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard
December 06, 2025

Very professional service, Mike was great. We did not purchase our 2024 Traverse High Country vehicle from them but was in need of warranty work. It was a holiday week and Mike did his best to More

by Pabarefoot21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 03, 2025

The service I needed was done on time and at a reasonable price. The service reps were friendly and professional. More

by Customer from Buffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, and another whose name I don't recall
November 25, 2025

Casey and the team worked with me to make a deal that worked for both of us More

by Royspringwater2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey brown Alex graffen
November 19, 2025

Everyone involved with the purchase of my vehicle was very professional and friendly. They were also very knowledgeable about the car, warranties, etc. I was very pleased with the entire experience. More

by Tony Collini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
October 12, 2025

I enjoyed doing service at West Herr in Henrietta. The people are friendly. I only wish is that I was offered a loaner car or shuttle service so I would not have to wait 6.5 hours for my car. I am sa More

by psitter585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
October 11, 2025

As soon as I got in I was helped with getting set up and my car was worked on even though I was early. Everyone was nice and helpful. I felt very comfortable and relaxed as I waited. Something you don't get More

by judithd.johnson143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
September 25, 2025

It was a very pleasant experience and it went very well. I will inform others to go there to buy a vehicle. More

by Hgaesser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
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