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West Herr Chevrolet of Rochester
Rochester, NY
87 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 87 reviews
May 21, 2024
Dealt with Mike Tyson and was most pleased. He is honorable, polite and knowledgeable. He made good on everything he promised. I would recommend him and your agency to everyone looking to buy o He is honorable, polite and knowledgeable. He made good on everything he promised. I would recommend him and your agency to everyone looking to buy or rent a vehicle. More
by Lcwsbw
Employees Worked With
Mike Tyson
May 18, 2024
Sales men are awesome. They did a great job getting me into the truck I always wanted. The bad experience I had was with the service department. They said my truck wouldn' They did a great job getting me into the truck I always wanted. The bad experience I had was with the service department. They said my truck wouldn't pass inspection it needed a lot of work to pass. That same day I went somewhere else to get an inspection and it passed inspection no problem. More
by jenrr1985
Employees Worked With
Mike
May 07, 2024
Sales are respectful and attentive. Continued communication on a weekly basis regarding the vehicle order placement. All team members were very professional. Continued communication on a weekly basis regarding the vehicle order placement. All team members were very professional. More
by Spunkynspicey
Employees Worked With
Tom Renyolds
April 25, 2024
Gabe Macdonald, sales, and the finance mgr as well as the general Mgr worked together to get me the car that I wanted as well as the price I could afford! general Mgr worked together to get me the car that I wanted as well as the price I could afford! More
by lizzy49
Employees Worked With
Gabe Macdonald
March 13, 2024
I have had a great experience leasing a new 2024 Chevy Equinox with Bill at West Herr. Bill went the extra mile to get me a lease in my budget and took the time to explain everything, including the best o Equinox with Bill at West Herr. Bill went the extra mile to get me a lease in my budget and took the time to explain everything, including the best options for me. Everyone that I had spoken with throughout the process was very professional, efficient, knowledgeable, and were just amazing. I will be referring everyone I know to West Herr Chevrolet especially to Bill! More
by Nina
Employees Worked With
Bill
March 01, 2024
Everything was done as expected. This was my first visit for maintenance. It was the only free visit with the purchase of a new vehicle. All went well. This was my first visit for maintenance. It was the only free visit with the purchase of a new vehicle. All went well. More
by robandlisawilliams
Employees Worked With
Service employees
February 29, 2024
I called they said I could use my free oil change any Chevy dealership I get there and they did not honor it. They told me all the dealerships would be fine that didn’t happen. Chevy dealership I get there and they did not honor it. They told me all the dealerships would be fine that didn’t happen. More
by ggruttadauria1
Employees Worked With
Forgot his name
December 29, 2023
Went to west Herr Chevy for warranty work and oil change. They were wonderful very polite and professional. Made me feel like a value customer This was my first visit with my 2024 Trax. I will definitel They were wonderful very polite and professional. Made me feel like a value customer This was my first visit with my 2024 Trax. I will definitely continue being a customer More
by sally50
Employees Worked With
My appointment was with Justin
December 10, 2023
Dan Dettorre and Austin Kelly worked very hard to find me a vehicle to fit my needs. They are very fair and courteous. I wish GM could have supplied the vehicle I needed because these guys are great to work a vehicle to fit my needs. They are very fair and courteous. I wish GM could have supplied the vehicle I needed because these guys are great to work with. I did not get a vehicle through them but I will always give them the first shot as they earned my business even if GM couldn't provide the vehicle I needed. I can say for sure they are a great team. More
by Jim
Employees Worked With
Dan Dettorre, Austin Kelly
