Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr BMW of Buffalo
Williamsville, NY
267 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 21, 2025
Last December, I was at the service center for the same
issue. My service advisor, Max, provided unsatisfactory customer service. He failed to comprehend the problem and effectively convey the relevant inf
More
by Aki
Employees Worked With
Allison
January 21, 2025
Excellent service, knowledgeable and
Pleasant.
The purchase process was easy and satisfactory.
I cannot say enough positive things about Alan and his staff
More
by sgiardino58
Employees Worked With
Mark Carrow
January 19, 2025
The Mini service department at West Herr is excellent!
The Mini staff is knowledgeable and dependable. Our 2008 Mini Clubman was purchased new at Towne and continues to have service done by the same team
More
by Baileigh
Employees Worked With
Kyle Robinson 5 ⭐
