West Coast Auto Dealers

Not impressed. I bought my Tahoe from West Coast over two years ago and got the maintenance plan as part of the service. The first 18 months of owning my truck I had I bought my Tahoe from West Coast over two years ago and got the maintenance plan as part of the service. The first 18 months of owning my truck I had great experiences with the service department. Then in November while waiting for my oil change, I witnessed a loud verbal confrontation between two employees regarding pay roll. I also noticed that the entire service department personnel had changed. This Monday, Jan 21st, I went for an oil change and then on Wednesday Jan 23rd I saw a message on my vehicle saying my oil life is at 0%. So either my oil didn't get changed or someone didn't reset the computer code. Either way, I am going to take my rig to Perfection Tire and ask them if my oil eas changed. I At this point I am very disgusted with West Coast and would not recommend them. I eould also like out of my maintenance contract. More

Happy Customer Kyle I had the privilege of working with Justin Holguin today, one of the best experiences I’ve had at a car dealership. Asked me what I wanted trade wise I had the privilege of working with Justin Holguin today, one of the best experiences I’ve had at a car dealership. Asked me what I wanted trade wise and on the new vehicle. Came back exactly on par with what I had thought and an hour later I had a great vehicle. I will be returning in the future with referrals. Justin as well as Jeremy are amazing and great their customers like their own family. More

Fast, easy and very friendly My visit was fast, easy and the staff was very friendly. Buying a car was fun with west coast dealers. If you want a good deal on a car come see Jake My visit was fast, easy and the staff was very friendly. Buying a car was fun with west coast dealers. If you want a good deal on a car come see Jake Muse and Jeremy O’Brien!! More

Nice people My free oil change for buying my vehicle there real friendly staff salesmen service department great coffee clean restroom at least the men’s haha My free oil change for buying my vehicle there real friendly staff salesmen service department great coffee clean restroom at least the men’s haha More

Great Justin Holguin is wonderful. I will be coming back to see Justin at West Coast when I'm ready to buy my next rig. Great experience! Justin Holguin is wonderful. I will be coming back to see Justin at West Coast when I'm ready to buy my next rig. Great experience! More

Relaxed, friendly experience. Nate made my first dealership experience very comfortable. He was very professional, and actually listened to what i was looking for and did everythin Nate made my first dealership experience very comfortable. He was very professional, and actually listened to what i was looking for and did everything to make sure I was satisfied with my selection and purchase. My only negative of my experience was the interior detailing of my vehicle was a little lacking but was delivered from another lot while i was already on site. More

Looking for New Car With Capital One Offer Dave Madero called me to remind me about the Capital One offer and so we came in. Sevice was out standing. Helped me find the perfect car. Dave Madero called me to remind me about the Capital One offer and so we came in. Sevice was out standing. Helped me find the perfect car. More

One month to deliver car Bottom line, worst car-buying transaction of my life. It took over one month for the dealership to deliver my car. When I purchased the vehicle, I not Bottom line, worst car-buying transaction of my life. It took over one month for the dealership to deliver my car. When I purchased the vehicle, I noted that it was not shifting into 4-Low, which then became a part of the deal. "No problem, we will fix it." I never received a call about the car the entire time--the sales and service team had to call me back after I badgered them. I found myself having to wait, without a loaner car for the entire time, even as people like the GM stated, "I will personally call you back." He never did. 29 days to deliver a car that only needed a new motor in transfer case--something isn't working right in the organization. Communication between me and several individuals in the organization was poor". I even attempted to contact the owner by email and left a VM, but never heard from him. In conclusion, it seems that sales are more important to team than customer service. More

Negotiations Good prices to start with, but after meeting our sales Rep Estevan and the Big man Rich we made some great negotiations to get us in the vehicle we ne Good prices to start with, but after meeting our sales Rep Estevan and the Big man Rich we made some great negotiations to get us in the vehicle we needed with the options we wanted. Thank you from The Miller's!! More

Review Our experience was and is satisfying . We were unhappy with 2 other dealerships in the past 2 days of looking for a vehicle. We arrived and were edu Our experience was and is satisfying . We were unhappy with 2 other dealerships in the past 2 days of looking for a vehicle. We arrived and were educated in a way that made sense to us to get into a vehicle that fit our budget and the right car. More