West Broad Hyundai
Henrico, VA
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445 Reviews of West Broad Hyundai
Awesome! Totally awesome experience. Professional, thorough and honest it was all that I could ask for and then some! Kudos to the entire team! I am pleased. Totally awesome experience. Professional, thorough and honest it was all that I could ask for and then some! Kudos to the entire team! I am pleased. More
Driving Away I spoke to Scott on Thursday, Saturday morning took a ride to the dealership, looked at the Tucson we were interest in, went for a test drive, one ho I spoke to Scott on Thursday, Saturday morning took a ride to the dealership, looked at the Tucson we were interest in, went for a test drive, one hour later drove home in a new 2017 Tucson with a full tank of gas More
Andrew and Scot are Great! I recently purchased a 2017 Hyundai Elantra from the West Broad Hyundai dealership. Andrew and Scot worked with me tirelessly to help bring the car pr I recently purchased a 2017 Hyundai Elantra from the West Broad Hyundai dealership. Andrew and Scot worked with me tirelessly to help bring the car price to a reasonable price that I could afford. They were completely professional and never felt pushy. I would recommend these guys any day! More
Excellent Experience Buying a new car can be a confusing and time consuming experience with all the rebates and incentives. At WEST BROAD HYUNDAI it was just the opposite. Buying a new car can be a confusing and time consuming experience with all the rebates and incentives. At WEST BROAD HYUNDAI it was just the opposite. Straight forward and easy without all the typical sales tactics car dealers pull which I appreciated. Got a great car and a price I could afford. My salesman, Chad, was and is really excellent. He was very responsive with any questions I had, and even now as I own and use the car! I highly recommend him. Also, the sales manager, Alex, was great to deal with as well. This is the type of dealership you will want to do business with. Great experience overall. More
great experience My salesperson, Nevin Horner was very professional and friendly and I will definitely be back to buy a car from her when my daughter turns 16. I was v My salesperson, Nevin Horner was very professional and friendly and I will definitely be back to buy a car from her when my daughter turns 16. I was very impressed with the whole buying experience and I will definitely recommend your dealership to everyone I know. I found all the employees I came in contact with were awesome. More
survey same as above. service was excellent. As stated above, I will definitely either use the same dealership again or recommend it to friends and families. same as above. service was excellent. As stated above, I will definitely either use the same dealership again or recommend it to friends and families. More
Posative entire proceedure went very well. each person seemed very knowledgeable. vehicle was delivered when promised and was spotless in every way. i especia entire proceedure went very well. each person seemed very knowledgeable. vehicle was delivered when promised and was spotless in every way. i especially appreciated the factory discount. More
Bought Wrong Model I test drove what I thought was a Sonata Sports 2.0T. I liked the features especially the memory seats, auto ac, lane change warning, upscale radio an I test drove what I thought was a Sonata Sports 2.0T. I liked the features especially the memory seats, auto ac, lane change warning, upscale radio and smart cruze control. I am a Mercedes owner and these features are important to me. Since the dealership did not have the color combo that I wanted, they acquired a black on black Sonata Sport 2.0T from another dealer. I Picked the car up. The next day I broke out the manual and sat in the car to figure out how all the features worked. Much to my chagrin, I discovered that the car did not have the features I expected. Upon researching the situation further, I came to the conclusion that I had test driven a Sonata Limited 2.0T, not a Sonata Sport 2.0. I have been in sales for over 40 years. Based on my experience, I would reccommend the sales people be trained in consultive sales techniques. If questions would have been asked about my preferences, my answers carefully listened to, the appropiate model could have been recommended that satisfied my wants and needs. More
Excellent services I receive excellent service the from the time i walked in the door to the time i got my car. My saleman was very good. He explain things about cars th I receive excellent service the from the time i walked in the door to the time i got my car. My saleman was very good. He explain things about cars that i didn't know . I would recommend the dearlership to everyone. In fact i have already recommended Hyundai to my friends and family. More
Great experience West Broad/Richmond(?) Hyundai makes buying a car a painless experience. Quick, reasonable deals, and friendly employees. Service dept. is always easy West Broad/Richmond(?) Hyundai makes buying a car a painless experience. Quick, reasonable deals, and friendly employees. Service dept. is always easy to deal with. Love working with Scott Gregory, finance guy, and Chester in Service. More