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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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November 20, 2023

Jeremy Patterson was excellent. He made sure everything was perfect. It's the first time I've ever had a truly pleasurable experience. I highly recommend Werner KIA and be sure to a More

by LHOUDESHELDT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Nov 21, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are thrilled to know that he made your service visit a truly pleasurable experience. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 19, 2023

Kia service was great! The waiting area was full of complimentary snacks and coffee. Daughter and I were occupied with TV More

by VOWEL42C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
Nov 20, 2023 -

Werner Kia responded

Thank you so much for leaving us this amazing review! We are thrilled to hear that our team took amazing care of you and could provide you with thorough and efficient service. Please do not hesitate to let us know how we may be of further service to you.

November 18, 2023

I had an awesome experience. The dealership was clean and comfortable and the service was prompt. More

by VALERIEDAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Werner Kia responded

Valerie, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were prompt and your had an awesome experience. Please do not hesitate to let us know how we may be of further service to you.

November 18, 2023

Great experience, quick response upon arrival and great customer service from the representative, he answered all questions, needed. More

by EAGLEWINGS747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Thompson
Report | Print
Nov 20, 2023 -

Werner Kia responded

We are grateful for you leaving us this incredible review! We are glad to hear that our team took great care of you and your automotive needs. We are pleased to know that they were quick to response on your arrival and answered all of your questions. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 17, 2023

Great service, and amazing customer support. Every time I need help or assistance I am instantly provided with such. I really appreciate the team. More

by zachariah_wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodrigues
Report | Print
Nov 17, 2023 -

Werner Kia responded

Thank you so much for leaving us this wonderful review! We are glad to hear that our team took amazing care of you and your automotive needs. We are thrilled to know that every time you needed help you were instantly provided with it. We hope to see you again the next time your vehicle needs service.

November 17, 2023

Long wait for 'assigned' worker to connect with me as a service customer. When I checked in at my scheduled appointment, worker said 'oh, he's Mario's', meaning no one else would wait on me until Mario was More

by MURPH_102
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2023

Jeremy Patterson was super helpful and made sure to communicate everything that was happening with my car so that there were no surprises. More

by jalent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Patterson, BILAL STEVENSON, JOSH FUTRELL
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Nov 16, 2023 -

Werner Kia responded

Jalent, We are grateful for you leaving Jeremy this superb review! We are glad to hear that Jeremy took great care of you and your automotive needs. We are pleased to know that he communicated with you everything that was happening with your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

November 16, 2023

Mr. Wyre took good care of me. He showed concern and made me feel very assured and welcomed. More

by kendraw911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
4.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are happy to know that he showed concern for your need, made you feel welcomed and assured with your service visit. Please do not hesitate to let us know how we may be of further service to you.

November 15, 2023

I and the worst experience ever I've been hoodwinked and overcharged I will never go back More

by WILFREDOCONTRERAS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Werner Kia responded

Wilfredo, We appreciate you taking the time to share your recent experience with us, and we sincerely apologize for any dissatisfaction or inconvenience you encountered during your visit. Your satisfaction is our priority, and we are committed to rectifying any issues and ensuring a better experience in the future. If you would like to discuss further, please contact our Dealership and ask for the Service Manager at your earliest convenience. Thank you and have a great day!

November 15, 2023

Great and on time service. Car was washed and cleaned in side. Lots of snacks and drinks available. More

by SHIKINDRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Report | Print
Nov 15, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are delighted to know that they got your service done greatly and on time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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