50 Reviews of BRIAN GORNIAK
May 29, 2024
Kia has given me the worst service of my life. I went there twice because my check engine light was on, and to no avail they couldn’t find the issue. And they made me pay the diagnostic fee after I went there twice because my check engine light was on, and to no avail they couldn’t find the issue. And they made me pay the diagnostic fee after they couldn’t find the problem the first time. Also they are very disorganized. 7 months later my check engine light is still on and when I called they have no notes on what was done to my car the last time it there. If I could give zero stars I would. The people that helped me gave me subpar service and I was highly dissatisfied with the over all the experience. I will be telling everyone I know about how atrocious the business is as well as the vehicle I bought. Kia has truly ruined my life. More
Other Employees Tagged: JEREMY PATTERSON
November 22, 2023
Front desk guys were super sweet and informative of what was going on with my car! was going on with my car! More
Other Employees Tagged: MICHAEL WYRE , JOSH FUTRELL, DWAYNE GRIFFIN, BILAL STEVENSON
November 14, 2023
excellent service and attention, Very friendly staff, very comfortable waiting area, and my car was perfect very comfortable waiting area, and my car was perfect More
Other Employees Tagged: Paul Marmon, CRAIG MILLER, BILLY REDDING, ROSSANO ROBINSON, MICHAEL WYRE, Marcos Ortiz , JOSH FUTRELL, DWAYNE GRIFFIN, BILAL STEVENSON
November 04, 2023
They were quick and did everything as it should be done with great customer service with great customer service More
Other Employees Tagged: Paul Marmon, CRAIG MILLER, BILLY REDDING, MICHAEL WYRE, Marcos Ortiz , JOSH FUTRELL, DWAYNE GRIFFIN, BILAL STEVENSON, PERRY WEEMS
October 29, 2023
Always helpful staff at Werner Kia! They’ll work with you to make a deal worth your time and money! They’ll work with you to make a deal worth your time and money! More
Other Employees Tagged: Paul Marmon, CRAIG MILLER, BILLY REDDING, Marcos Ortiz, Daniel Diacont, Lucas Marr, Chad Dukes , DWAYNE GRIFFIN, PERRY WEEMS
October 27, 2023
I like the dealership . They can vacuum they cars better though when doing a courtesy wash They can vacuum they cars better though when doing a courtesy wash More
Other Employees Tagged: MICHAEL WYRE, Daniel Diacont , MR.McCray!!! He is great in the service department.
October 27, 2023
I absolutely love this dealership and i would be back to by another vehicle from there. Keviron Rollins was the best, I recommend him for anyone :) by another vehicle from there. Keviron Rollins was the best, I recommend him for anyone :) More
Other Employees Tagged: Paul Marmon, CRAIG MILLER, BILLY REDDING, Marcos Ortiz, Daniel Diacont, Lucas Marr, Chad Dukes , DWAYNE GRIFFIN, PERRY WEEMS, Keviron Rollins
October 15, 2023
I am Jeffrey Marino and I bought a car from you, so be happy please happy please More
Other Employees Tagged: Paul Marmon, CRAIG MILLER, BILLY REDDING, Marcos Ortiz, Daniel Diacont, Lucas Marr, Chad Dukes , DWAYNE GRIFFIN, PERRY WEEMS
September 30, 2023
My 2019 KIA Soul has an intermittent problem with the ABS and Skid control light. No big deal, just call Werner, that is where the situation got big. I called the service department, gave initial information and Skid control light. No big deal, just call Werner, that is where the situation got big. I called the service department, gave initial information, and then was placed on hold for 23 minutes, finally, I hung up and called back. I was told their phones (landlines) were acting up because of the rain. I was in my car, driving in the rain, on a Bluetooth-connected cellphone the entire time, and had no difficulties listening to 23 minutes of Musak. After calling back, and asking again for an appointment I was told the next available time was in February, the 12th to be precise...let that sink in. Have you ever been told the next available vehicle service date was in five months? I can schedule brain surgery faster than that. I then asked to speak with the Service Manager and was politely sent to a voicemail box. I left my information and have yet to get a return call. I contacted KIA headquarters and got a bot answer telling me to go to another dealer. I even ask if it was safe to drive the vehicle for next 5 months with warning lights illuminated on the dash, no answer from the bot. So much for standing up for your customers. More