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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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March 14, 2023

Very friendly staff was helped very fast vehicle was kinda clean when they gave it back rims were still dirty More

by alabamatide03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DWAYNE GRIFFIN
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March 14, 2023

I don’t remember the lady name who helped me but she made everything right. We just moved here and was trying to find a place to get tires and service for our vehicle, my husband had an appointment to have b More

by Felaine1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL, Breanna Sanani
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Mar 15, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you and your husband with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 13, 2023

Timothy Fessler provided great customer service. I recommend this place to get your oil changed and car serviced. More

by paigeonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
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Mar 14, 2023 -

Werner Kia responded

Paige, Thank you so much for your positive review and recommendation! We are so glad that Timothy took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 12, 2023

Excellent customer service. Highly recommended! Staff is very friendly with great hospitality. Check them out. More

by Jaricusmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee
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Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2023

Brought my car in for service & I was completely pleased with the work done & the timeliness help/support consultant Jeremy Patterson provided. More

by CarlaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson gets 5 stars for his help.
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Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Jeremy's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 11, 2023

Customer service skill is outstanding they go way and beyond their call of duty. I thank them for a great job. More

by seriousblackrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 10, 2023

Great Customer Care! I love the live video of the work being performed talking could be clearer More

by BAKERANDBAKER5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglass
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Mar 13, 2023 -

Werner Kia responded

Thank you for leaving us this positive review! We are so glad that our team could provide you with thorough and efficient service. Our guests' satisfaction is our utmost priority and we hope that you continue to choose us for all of your future automotive needs.

March 10, 2023

Verify disappointed in the 100, 000 mile warranty purchased with the car. The AC is out and it's not covered. I will purchase another car this year it won't be from Werner Kia. More

by deborahk.pace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
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Mar 12, 2023 -

deborahk.pace responded

Verify disappointed in the 100, 000 mile warranty purchased with the car. The AC is out and it's not covered. I will purchase another car this year it won't be from Werner Kia.

Mar 29, 2023 -

Werner Kia responded

Hello Deborah, So sorry to hear of your disappointment with our dealership. We do apologize for any miscommunication on your warranty concerns. If you would like to discuss this further, please contact us at the dealership.

March 01, 2023

Great service. Tim Fessler is always very friendly and makes you feel taken care of. He goes above and beyond to help you feel accommodated More

by Geminidizorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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Mar 01, 2023 -

Werner Kia responded

Thank you for leaving Tim this 5-star rating! We are so glad that he could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

February 24, 2023

I've been doing business with Kia since 2013. The people you deal with makes the difference. I've had several encounters with different staff and 99% was a good experience. This last visit, Tim F More

by curuja78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Feb 27, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are honored by your continued business, and we are glad that Tim took great care of you during your recent visit. He will be delighted to know that you deeply valued his assistance. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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