Werner Kia - Service Center

The staff is always friendly and welcoming. They always take care of my needs and make me feel like I’m truly a valued customer!!! They always take care of my needs and make me feel like I’m truly a valued customer!!! More

The service department kept me updated through the whole process, The people that work through are very knowledgeable. process, The people that work through are very knowledgeable. More

The experience was great! It was easy, simple and fast. Everything was explained to me in a way where I could understand what was happening to my car, what it need and why. It was easy, simple and fast. Everything was explained to me in a way where I could understand what was happening to my car, what it need and why. More

I don't know somebody feeling some type of way I called before going so that I could get a filter that they didn't have on my last service. I was just handed papers and say someone will be calling you.I'm before going so that I could get a filter that they didn't have on my last service. I was just handed papers and say someone will be calling you.I'm still waiting for somebody to call me just to give me information about my car. More

Great customer service everyone is great but an extra shoutout to Tim in service gets you in and out and satisfied always shoutout to Tim in service gets you in and out and satisfied always More

Went in for recall. I called and was told that I could drop off the car almost 1.5 hours early. When I got there, I was told basically "too bad". Your appointment was I called and was told that I could drop off the car almost 1.5 hours early. When I got there, I was told basically "too bad". Your appointment was 2:30 pm and we have about 40 cars today. It takes 45 minutes. Two hours later about 3:15 pm, I had to call on the status. I did get a call back that about 20 more minutes were needed. I went to the service center 20 minutes later, and the guy who was helping me, Jeremy, was no where to be found. The girl, Destinee, ended up helping me when Jeremy didn't show up. She got my car for me. I never saw Jeremy again. Kudos to Destinee. More

I took my Kia Sorento in for a scheduled service appointment at 8 am and was promptly assisted with no wait time. Everyone was pleasant and professional. appointment at 8 am and was promptly assisted with no wait time. Everyone was pleasant and professional. More

Thank you to Jeremy Patterson and the shuttle team for the excellent service. Keep up the excellent work. the excellent service. Keep up the excellent work. More

They got me in at a decent time and took care of my car and got it done in a reasonable time and got it done in a reasonable time More

Great overall service. Destinee and the team there was very helpful getting my car serviced and keeping me informed of updates. Destinee and the team there was very helpful getting my car serviced and keeping me informed of updates. More