Werner Kia - Service Center

The staff was professional, answered my questions fully and work was done quickly and I had a very short wait. and work was done quickly and I had a very short wait. More

I only had the car a few months went in for oil change and already telling me I needed a alligment should that have been done 2 months ago when I bought the car! And then sell me a insurance package that and already telling me I needed a alligment should that have been done 2 months ago when I bought the car! And then sell me a insurance package that suppose to cover things that go wrong in the car well go figure that's not covered! I hope this us not going be the norm for the service dept is to sell you things every time you walk in there! More

It was too much money and too much time. That’s about it! I would rather go to take 5 That’s about it! I would rather go to take 5 More

First, I was referred to as sweetie twice during my maintenance by two separate men. This is a business. I am a customer, not your sweetie. Try ma’am or Ms. Mieir. Second, it took well over an hour to maintenance by two separate men. This is a business. I am a customer, not your sweetie. Try ma’am or Ms. Mieir. Second, it took well over an hour to do a simple oil change at my appointment, I was not a walk in. It feels like the mechanics at this dealership assume that because I am a woman, that I don’t know how to change oil, and am cognizant that it does not take 90 minutes to complete an oil change. And once my vehicle was finally brought out, there was a lingering burnt tobacco smell from the mechanic’s clothing where they had recently smoked and then got into my vehicle. Do better. More

Good dealership but I shouldn't have to keep bringing car in for same issue in for same issue More

This dealership was a great help. The sales associate Tim really made sure everything was done correctly. The sales associate Tim really made sure everything was done correctly. More

I love Werner Kia they are the best. I love my 2023 Kia sportage ex. Any problem I have they don't hesitate to tell me come in the office. They are the best‼️‼️ I love my 2023 Kia sportage ex. Any problem I have they don't hesitate to tell me come in the office. They are the best‼️‼️ More

Outstanding customer service. Kept me updated on the status of my vehicle. This also includes the parts department Kept me updated on the status of my vehicle. This also includes the parts department More

Great customer service! I love the video walk through. They tell you ahead of time what your car needs. I love the video walk through. They tell you ahead of time what your car needs. More

Communication & accountability are poor. From management setting the bar for the others. Don’t go From management setting the bar for the others. Don’t go More