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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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April 09, 2023

They are helpful and easy to get in contact with. In addition, the staff was friendly, and they were able to get my car back to me the same day. More

by CHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee
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Apr 10, 2023 -

Werner Kia responded

Christian, Thank you for sharing the positive experience you had with us! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

April 08, 2023

Everyone was really nice the even tried to get me to buy another vehicle even though I’m in a 2023.already. I really enjoyed my visit I watched some Tv feel asleep and got something to snack on. More

by campbellrashawn66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Apr 10, 2023 -

Werner Kia responded

Thank you so much for your 5-star rating! We are so glad that our team could provide you with top-notch service throughout your visit. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

April 08, 2023

I’m glad that they fixed the issue when I brought it back because when I left the issue was not gone but I brought it back and they fixed it in a timely manner More

by asiaross95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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Apr 10, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review. We are so glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 08, 2023

Besides the cost of fuel injection cleaning, service was great..Everyone I mentioned it to said that was a high price! More

by PAMELADOBERT
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 08, 2023

Great work, friendly people, John went about and beyond and very knowledgeable of the cars! More

by sandrabarber1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
Apr 10, 2023 -

Werner Kia responded

Sandra, Thank you so much for your positive review! We are happy to hear that John could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 08, 2023

Very good dealership, provide Professional service. and Treatment, and courteous staff. I would recommend this dealership to all my friends. More

by JAMESMHAYWOOD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Fessler ( Service Advisor)
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April 07, 2023

The best dealership ever so many friendly faces and great customer service and always fast More

by amelianicole0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIEANNE BAFIK, PERRY WEEMS, DWAYNE GRIFFIN, BILAL STEVENSON, JOSH FUTRELL
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Apr 10, 2023 -

Werner Kia responded

Amelia, Thank you so much for your wonderful review! We are happy to hear that our team could consistently provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

April 06, 2023

Timothy Fessler was very professional and knowledgeable. I appreciate everything he did for me to get my van going More

by dee.cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
Apr 07, 2023 -

Werner Kia responded

Thank you for sharing the positive experience you had with Timothy! We are so glad that he took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 05, 2023

I have owned Kia’s my whole life. I will never buy another one. The service department is aweful. No feedback, calls, updates etc while they have had my van for repairs. Had to take i More

by Riverotter35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Werner Kia responded

Hello, Were very sorry to hear of your review. We do apologize for the multiple visits to get your vehicle repaired and for the lack of communication from our service team. If you would like to discuss further or still have issues with your vehicle, please contact us at the dealership and ask for the service manger. Thank you!

April 03, 2023

Good morning Mike was my advisor, . He is the most helpful advisor I have ever worked with at Kia . More

by Wendelljohn1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Werner Kia responded

Thank you for leaving Mike this positive review! We are so glad that Michael could provide you with the quality care that you deserve. He will be delighted to hear of your kind words and we hope to see you again the next time your Kia is ready for service!

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