Werner Kia - Service Center

There has been zero communication from this dealership pertaining to my car. Multiple time I’m having to call them and they either don’t pick up the phone or keep trying to transfer me to another person. pertaining to my car. Multiple time I’m having to call them and they either don’t pick up the phone or keep trying to transfer me to another person. Even the supposed “supervisor” hasn’t done anything to help the situation be better. More

I really appreciated the customer service and HONESTY of the new representatives.They were a breath of fresh air and gave less anxiety as in past visits. the new representatives.They were a breath of fresh air and gave less anxiety as in past visits. More

Great service! !! The waiting area was not stocked with snacks and drinks and it also was unclean due germs the tables, chairs, and the snack area should be cleaned !! The waiting area was not stocked with snacks and drinks and it also was unclean due germs the tables, chairs, and the snack area should be cleaned every 30 minutes bc if covid More

The dealership provided quick service to my carnival. Thanks for making things so easy! Did routine oil change. Thanks for making things so easy! Did routine oil change. More

Destinee was the BEST! She’s always pleasant to speak with and she makes my appointments easy. She’s always pleasant to speak with and she makes my appointments easy. More

Very professional, friendly, and efficient. There aren’t enough good things to say, and nothing negative. There aren’t enough good things to say, and nothing negative. More

We had to drive an unsafe car for almost a month before we could get an appointment. The service dept. told us it was unsafe to drive We ask for an explanation in the service dept. and got a different an we could get an appointment. The service dept. told us it was unsafe to drive We ask for an explanation in the service dept. and got a different answer from three different people. When we called for an appt. sometimes 2 or 3 times a day it took almost a week before we received a call. More

Worked to get me in to resolve my issue. I appreciate the videos of the technician. I appreciate the videos of the technician. More

Destinee Washington takes care of my service needs every time I come in for service. She makes sure I get in and out as quickly as possible. time I come in for service. She makes sure I get in and out as quickly as possible. More

Jeremy Patterson typically ensures that my vehicle is taken care of. I appreciate the effort in customer service. taken care of. I appreciate the effort in customer service. More