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Werner Kia - Service Center

Tallahassee, FL

4.4
705 Reviews
Call Service Center (855) 791-3983

705 Reviews of Werner Kia - Service Center

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June 01, 2023

I dropped off my vehicle. They gave me a ride a home and picked me up for the return trip. More

by MOSESWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Jun 02, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

June 01, 2023

Good service and tim was great at expediting the process. Thank you very much! Leigh More

by LEIGHRICHEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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Jun 02, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review, Leigh! We are glad that Tim could provide you with a smooth and efficient experience. It i sour pleasure to serve you. We hope to see you again the next time you are in need of automotive service!

June 01, 2023

Brought my car in for A recall. 1:pm app, D Washington said the car would be ready at 3: pm. I checked at 3:15pm, D. Washington said the car was not ready and they would not get to More

by RONNIE2899
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
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Jun 05, 2023 -

Werner Kia responded

Hello Ronnie, Thank you for taking the time to write this review. We are very sorry to hear or your disappointment with our service department and we do apologize for the delay on getting the recall done on your vehicle. If you have any questions or any concerns before your scheduled appointment, please contact us at the dealership and ask for the service manager. Thank you!

June 01, 2023

Had wrong key fob They were supposed to order to right one and not one It’s been weeks and nothing!!! Ridiculous More

by TOSHIALPTESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on list young man in service department
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Jun 05, 2023 -

Werner Kia responded

Hello, Thank you for your feedback. We are very sorry that the key fob that we provided was the wrong one. We will share your review with our management team. If you would like to speak to us, please contact us at the dealership and ask for the service manger. Thank you!

May 31, 2023

This was my 2nd time at Kia and my experience was exceptional again. Thanks Tyrique More

by MZDEWINDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrique Faust
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May 31, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are honored by your repeat business, and we are glad that Tyrique could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

May 31, 2023

I love coming to this dealership! They are always so kind and get me in and out quickly! More

by SSORENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
Report | Print
Jun 01, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

May 31, 2023

Everyone was very nice and professional. Mike Wyre was very helpful. Thank you, Alicia S. More

by schaeffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Jun 01, 2023 -

Werner Kia responded

Alicia, Thank you so much for your positive review! We are glad that Mike could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 30, 2023

I enjoy bring my car in for service. very informative on whats going on with my car . More

by VICKY.ISAAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee
Report | Print
May 30, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this wonderful review! We are happy to hear that our team consistently takes great care of you and keeps you well informed throughout your service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 29, 2023

I'm thrilled that I chose WERNER KIA. Their atten to deatail is amazind. I'm most impressed with the videos seny when maintenance is being done. Brilliant concept. 👏🏾 More

by cthomastate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Werner Kia responded

Thank you so much for your excellent review! Providing top-notch service sis o important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

May 29, 2023

Friendly, personal service. Very attentive to my needs. Explained in detail everything I needed to know about my completed service. More

by brenda.blitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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