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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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June 09, 2023

Top notch service. This dealership makes you feel like family. I've experienced nothing but exceptional service when conducting my business or servicing needs here. More

by bford1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Patterson
Jun 09, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this wonderful review! We are so glad that our team could provide you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 09, 2023

Excellent, efficient, and timely performance of maintenance. Friendly and courteous staff, including Mike the shuttle driver who drove me all the way across town to work and then back to Werner Kia More

by MSCAVONE.EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Werner Kia responded

We greatly appreciate your positive review! We are happy to hear that Mike and the team could provide you with quality and efficient service throughout your visit. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service.

June 09, 2023

Staff was friendly. Serve was quick and waiting room is comfortable and even had work stations. More

by cherieh001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Werner Kia responded

Thank you for your positive review! We are so glad that our team could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

June 09, 2023

The service was prompt and satisfactory. My serviceman was both courteous and knowledgeable. Great experience, as usual. More

by FUFA32333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Jun 09, 2023 -

Werner Kia responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 09, 2023

Too many people that work there and no one can answer any questions they say it’s not in their department and they do not communicate with each other tell someone to tell someone to call you I never do a More

by JOHNSCOTT9555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Werner Kia responded

Hello John, We're very sorry to hear of your review and we do apologize for the lack of communication by our team. Customer service is very important to us. If you would like to discuss further, please contact us at the dealership. Thank you!

June 09, 2023

They went out of their way to accommodate me, even staying hours after closing time to complete the paperwork. More

by sharonglaze
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy with a beard gets 5 stars also, JEFF SIMONS, Mikel Ervin
Jun 12, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 08, 2023

Tim Fessler always makes sure that he gets my van in and out in a timely manner. He's always courteous More

by dee.cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Jun 08, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim consistently provides you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 08, 2023

pleased with the service; destinee, & benjamin were helpful throughout service process. would recommend them when going to kia. More

by TWOTHREE
Recommend Dealer
Yes
Employees Worked With
destinee, benjamin
Jun 08, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! Providing thorough and efficient service is so important to us, and we are glad that Destinee's and Benjamin's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

June 08, 2023

The service was excellent! I was greeted the moment that I arrived and was able to have a full body message during my wait time. Thanks! More

by Evangelousjames58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are glad that our team could provide you with a top-notch experience. It is our pleasure to serve you. If we may ever be of further assistance to you, please do not hesitate to give us a call!

June 07, 2023

Michael Wyre was very helpful. He was very apologetic for the wait I had an assured me everything was taking care of as requested. More

by juanyouman1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Werner Kia responded

Thank you for leaving Michael this positive review! We are so glad that Michael took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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