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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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June 25, 2023

Great service! !! Staff are always willing to help. Love having reminders of service due too. More

by angelgirlbecca00
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Breanna Sanani
Jun 26, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team consistently takes great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 25, 2023

Kia gave great customer service. Thank you to Mike and Russell for helping me set up an appointment for an oil change. More

by Krivera3288
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell
Jun 26, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are happy to hear that Mike and Russell could provide you with 5-star service. We hope to see you again the next time you are in need of automotive service!

June 25, 2023

Great friendly service. Good fast experience. Nice room to wait until service is finished. Would recommend. More

by SARAPIERCE0714
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Jun 26, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! We are delighted that our team could provide you with quality and efficient service during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 25, 2023

The dealership service center is always quick and efficient and the people are always nice. More

by lindsey.childs14
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Jun 26, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! We are happy to hear that our team consistently takes great care of you and makes your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs.

June 24, 2023

The best awesome work nicevand kind great people and fast. Thank you all great service More

by smartbooy57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy
Jun 26, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs.

June 24, 2023

It has taken 8 months to fix our new car. Between Werner and Kia pointing figures back and forth I'm not sure if I would another Kia or from Werner. More

by conedaniel948
Service Price Transparency
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
3.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Most are not good at communication. Never could anyone on the phone or to call me back. I had to go to the dealership to get updates.
Jun 29, 2023 -

Werner Kia responded

Hello, Thank you for your review. Were very sorry to hear of your disappointment with our dealership and we do apologize for the delay on getting the repairs completed. If you would like to discuss further, please contact us at the dealership and ask for the Service Manager. We hope to here back from you soon. Thank you!

June 24, 2023

Very helpful answered all my questions good inspection very informative on a scale form 1 to 10 its a 10 More

by brandon.l.bodine.96
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 26, 2023 -

Werner Kia responded

Brandon, Thank you for sharing your positive experience with us. We are glad that our team was both kind and informative throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 23, 2023

My experience with Werner Kia was very positive, Tim was super. So was Daniel. I would recommend this dealership to all. I especially loved the donuts in the waiting lounge. More

by jabrooke42
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim from the service department
Jun 23, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! We are happy to hear that Tim, Daniel, and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

June 23, 2023

My visit was outstanding. The person who helped me did a great job. Thank you very much. More

by sherdo.1953
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
A young lady I forgot her name
Jun 23, 2023 -

Werner Kia responded

Thank you for your 5-star rating! We are so glad that our team took great care of you throughout your visit. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 23, 2023

Jeromy was very proffesional and courteous. They do a really good job checking out my Sorento for me. More

by tj_atkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy
Jun 26, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are so glad that our team took great care of you and your Kia Sorrento. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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