Back

Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

Sort by
July 05, 2023

The service is great … it’s a guy . .black guy I think his name is Mike That loves his job and takes good care of me every time… xxxx I think he is the reason I’m leaving a review.. be More

by DANGELOHEARN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Werner Kia responded

Thank you for taking the time to leave Mike this positive review! We are so glad that he could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Jul 06, 2023 -

DANGELOHEARN14 responded

No problem but don’t thank me THANK MIKE…

July 04, 2023

No complaints. Car was done in a timely manner. Friendly and excellent customer service. Thank you. More

by rhody7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILAL STEVENSON
Jul 05, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 04, 2023

Destinee made the entire process very easy and smooth. She was extremely professional and I did not have to ask any additional questions because of how much initial information she shared with me. More

by joewallace474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Jul 05, 2023 -

Werner Kia responded

Joe, Thank you for leaving Destinee this positive review! We are happy to hear that Destinee could provide you with a smooth and informative experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

July 04, 2023

Destinee was amazing from start to finish! She was thorough in her explanation and she produced the results she promised. She was fast, friendly,and efficient! 😁 More

by GeorgiaGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
Jul 05, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Destinee provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 03, 2023

I was pleased with the service. They told they were behind but got me soon More

by THDENJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Werner Kia responded

Thank you for your 5-star rating! We are glad that our team could provide you with quality and efficient service. Our guests' satisfaction is our utmost priority and we hope to see you again the next time you are in need of automotive service.

July 02, 2023

Unorganized. Dated. Needs to have a new building with better facilities. This kia I have had 5 car transactions with. I am unable to get through service without a More

by drhoover40
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
4.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
4.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luca, Terrell, and Lauren are all super helpful.
Jul 04, 2023 -

Werner Kia responded

Hello, Thank you for sharing your comments with us We do apologize for the issues you encountered during your visit. If you would like to discuss further, please contact us at dealership and ask for the service manager. Thank you!

July 02, 2023

Unorganized, I checked in with my information but some how when I got back they couldn't find my information understand my name. Also when they were unsure if they car was ready when I get their. More

by ZURICKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEFF SIMONS
Jul 04, 2023 -

Werner Kia responded

Hello, Thank you for your review. We are very sorry to hear of your experience with our service team and we do apologize for the confusion and lack of customer service. If you would like to discuss further, please contact us at dealership and ask for the service manager. Thank you!

July 02, 2023

Absolutely terrible service and communication. 3 trips and multiple phone calls to everyone including general manager. Had to threaten lawsuit to get anything done. More

by Sara Adams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Werner Kia responded

Hello Sara, Were very sorry to hear of your disappointment with our dealership. We do apologize for the lack of communication and lack of customer service by our team. If you have any questions or concerns that you would like to speak to us on, please contact us at the dealership.

July 02, 2023

Good service Jim was nice and professional They had a van service to take you home if need it More

by YOAGNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Jul 05, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that Jim and the team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!

July 02, 2023

Great service and very nice customer service. All employees were vey pleasant and helpful during my visit. More

by nortonkelvin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Jackson
Jul 05, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

...
35
...