Werner Kia - Service Center

First, Kia had my vehicle for months. It was back and forth with communication between me and the person in charge of handling my car. After the car problem was finally diagnosed, it stil It was back and forth with communication between me and the person in charge of handling my car. After the car problem was finally diagnosed, it still took weeks to complete all repairs. When I came to pay for the repairs, fi ally after months, I asked to have my car cleaned and detailed, which is the least Kia could have done for the inconvenience. When I came back the next day it was not detailed. It took 3 attempts and then I finally just gave up. The people in the service department were less then professional and were on their cell phones and looked bothered to even talk to them. I will never be back at that place and will never buy a Kia again. N.E.V.E.R!!!!!!! More

Service writer Tim is the most helpful and knowledgeable serve writer I have ever met. Our AC quit while traveling from Florida to Texas. Tim took my car in without an appointment and got the AC running w serve writer I have ever met. Our AC quit while traveling from Florida to Texas. Tim took my car in without an appointment and got the AC running well enough for us to complete our 950 mile journey in 97 degree heat. There are not enough positive things to say about how helpful Tim was. The dealership is very lucky to have such a caring and helpful employee. Christopher Watt More

Since I’ve been working with Jeremy I’ve never had any issues! The guys up front in the service department are super nice and always helpful issues! The guys up front in the service department are super nice and always helpful More

Johnathan didn't seem like he was interested in helping me because I was not interested in any additional services. me because I was not interested in any additional services. More

Great greT great how many more words how much more how much more get with much more get with More

Destinee was amazing and kept me informed the entire time. I also like getting a video of the technician working on the car time. I also like getting a video of the technician working on the car More

I didn't understand why i had so much out of pocket expenses for a 2023 car with only 16000 miles. expenses for a 2023 car with only 16000 miles. More

Destinee was extremely helpful and knowledgeable. She was very thorough with the entire process. Looking forward to working with her in the future on my next appointments. She was very thorough with the entire process. Looking forward to working with her in the future on my next appointments. More

Excellent same day service! Very happy that my tire was in stock and the price was affordable. Very happy that my tire was in stock and the price was affordable. More

I went in for an Oil change was greeted by Tim - He got me in and out of there in less than an hour me in and out of there in less than an hour More