Werner Kia - Service Center

I am always extremely pleased with the work that is done on my car. If I have any questions or concerns, they are always addressed and resolved on my car. If I have any questions or concerns, they are always addressed and resolved More

Love Kia but service I was there for 5 hours for oil change and recall change and recall More

My service experience was great. Destined have excellent customer service. She made sure all my questions were answered. Destined have excellent customer service. She made sure all my questions were answered. More

People were friendly. Price were high. Waiting area was good, need to add water. Room for improvement. Price were high. Waiting area was good, need to add water. Room for improvement. More

Tim Fessler and his team did a excellent job on my new transmission. My truck and I are very happy! transmission. My truck and I are very happy! More

Generally responsive and cooperative but communication was lacking at several points in our transaction. Work was completed correctly. was lacking at several points in our transaction. Work was completed correctly. More

The service I received this trip was not acceptable. My advisor did not respond when I sent a text to ask for a status. Evidently he had gone to lunch. I let him know that even though I had service two My advisor did not respond when I sent a text to ask for a status. Evidently he had gone to lunch. I let him know that even though I had service two weeks prior, the technicians failed to reset the service needed on my car so it is continuing to tell me service needed an X amount of miles, that was not fixed. The cost of the repair initially told me was almost $100 more than the initial quote that got corrected. However the dealership turned around and charged a fee for using a credit card that should have been disclosed when the appointment was made so that I could’ve brought a check to avoid that extra cost. Unfortunately, this was not a good service appointment for me. More

I drove my car into the parking lot of the repair shop. Before I could exit my car to go inside, Jeremy Patterson was right there willingly to assist me. Since I was a “walk in” , I was told that my car Before I could exit my car to go inside, Jeremy Patterson was right there willingly to assist me. Since I was a “walk in” , I was told that my car would be “worked in” so they would have to keep my car all day. I got my car back the next morning and as far as I can see, everything is fine. Mr. Patterson is very friendly and respectful. The cost was more than I expected but overall I am satisfied. More

Destiny Washington is great! She works in the service department and she gauretees quality work. Thank you! She works in the service department and she gauretees quality work. Thank you! More

Michael Wyre is amazing. He has been my service advisor for years now and I can always depend on him to get my vehicle fixed correctly and quickly. He even worked me in on He has been my service advisor for years now and I can always depend on him to get my vehicle fixed correctly and quickly. He even worked me in on a day with no appointment so I wouldn't have to make another trip. More