Werner Kia - Service Center

I was satisfied with the work of kia. Everything was done in a professional manner, I would recommend this dealership to everyone. The problem i had was fix in a timely manner. If i buy a Everything was done in a professional manner, I would recommend this dealership to everyone. The problem i had was fix in a timely manner. If i buy another car it will from warner kia. More

I recommend this center for service but needs to have available someone to handle phone calls coming into the service center. Once this is done,, this service center would provide excellent customer ser available someone to handle phone calls coming into the service center. Once this is done,, this service center would provide excellent customer service. Mike works very hard to meet customer's expectations. More

Amazing people! And a great attitude Destinee is a great service help! 10-10 recommend Werner Kia And a great attitude Destinee is a great service help! 10-10 recommend Werner Kia More

Tim is friendly and courteous. He took the time with me and didn’t rush.The waiting area is set up nicely. He took the time with me and didn’t rush.The waiting area is set up nicely. More

As always, Tim Fessler managed my car's service efficiently. He is always kind and courteous and makes me feel like I'm his only customer. I appreciate the easy and quick process. efficiently. He is always kind and courteous and makes me feel like I'm his only customer. I appreciate the easy and quick process. More

Destinee was wonderful. Did not take as long as I thought. She answered all my questions. Did not take as long as I thought. She answered all my questions. More

Service is awful and customer service worse. Will not return but will drive 1.5 hrs out of state for service Will not return but will drive 1.5 hrs out of state for service More

Tim Fessler and the service team were helpful and professional. They got me back on the road within the time frame I was provided. professional. They got me back on the road within the time frame I was provided. More

It always takes 2+ hours AT LEAST when going in for service on my vehicle. The last time I went in for an oil change I arrived 30 minutes early for my appointment and was told there was a 2 hour wait b service on my vehicle. The last time I went in for an oil change I arrived 30 minutes early for my appointment and was told there was a 2 hour wait before they could even get to my vehicle because there were cars in Front of me. When I asked about my appointment time I was told appointment times don’t matter it’s first come first serve. So rather than having my oil changed at my scheduled visit I went else where and paid to have it done. Called to speak with someone about the matter and was told I’d receive a call back from a manager which I never got. More

My salesperson, Chad was very helpful in helping me with this process. He was a true professional, very knowledgeable and I would recommend anyone to go see him if they are looking for an auto purchase. this process. He was a true professional, very knowledgeable and I would recommend anyone to go see him if they are looking for an auto purchase. More