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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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August 24, 2023

I was very happy with the Service mechanic didn’t excellent job as well as is the rest of the crew washing the car very nice clean it came in very dirty I appreciate the office staff very kind thank More

by raybaker416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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August 24, 2023

Everyone was extremely friendly, and took care of my car's services quickly and without issue. While I waited, I was able to enjoy free wifi, and tv while I waited. The complimentary vacuum and wash was More

by rachelogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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Aug 25, 2023 -

Werner Kia responded

We greatly appreciate you taking the time to leave us this positive review! We are happy to hear that our team could get your automotive needs taken care of- quickly and efficiently. It is our pleasure to serve you. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

August 24, 2023

The staff here are very friendly and efficient. My service was quick and I was back to my day in a short period of time More

by One_bigwhitemama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
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Aug 25, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided with nothing less. It is our pleasure to assist you in any way possible. We hope you to see you again the next you are in need of auto service.

August 23, 2023

Courteous, fast, easy to get an appointment and work completed as expected. Comfortable waiting area. More

by barnes.dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

August 22, 2023

Poor service, my key was lost and took them almost 3 hours for them te get me out of there More

by EDMINGUELA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Werner Kia responded

Hello, Thank you for your review and we do apologize for the issue with your keys. We completely understand your frustration. I assure you that this will not happen again. Sincerely, Werner Kia

August 22, 2023

Great service. They didn’t have my required part when I dropped the car off which I wish they had bc I told them which error code was displayed when I made my appoi More

by DEVONJAXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
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Aug 23, 2023 -

Werner Kia responded

Hello Devon, Thank you for sharing your service experience with us and we do apologize for the delay due to the part being ordered. Were pleased to hear that we did get the part quickly and that Destinee provided good customer service during the service on your vehicle. If you have any questions, please feel free to contact us at the dealership. Thank you!

August 22, 2023

The workers were helpful and the shuttle driver was right on time. They were able to finish recalls earlier than expected More

by angeladjones4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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Aug 23, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that our team could get your automotive needs quickly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 22, 2023

It was fast & no hassle customer service was very helpful. I would rate my experience 5 stars. More

by Bre.turner69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
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Aug 23, 2023 -

Werner Kia responded

Bre, Thank you for your 5-star rating! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 22, 2023

I love being a customer of Werner Kia. The only thing that I would say takes the longest is getting your car serviced. I was kind of in a rush which was not all their fault being I had sch More

by ebonyeutsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 21, 2023

Mike Wyre ( service lane manager) did a good job and all the software updates were completed. The car was washed and looked great when I picked it up. More

by Michael.pape44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Werner Kia responded

Thank you for leaving Michael this positive review! We are so glad that he could provide you with quality and efficient service. It is our pleasure to assist you in any way possible and we hope to see you again the next time your vehicle is ready for service.

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