Werner Kia

Always have good friendly service with smiling faces & pleasant help to me being a senior pleasant help to me being a senior More

Michael Wyre provided fantastic service when I brought my 2022 Kia Forte GT in for it's first oil change. He greeted me at my vehicle immediately and with a smile. He also made sure to keep me informed about 2022 Kia Forte GT in for it's first oil change. He greeted me at my vehicle immediately and with a smile. He also made sure to keep me informed about the status of my service as well as informed me about the use of fuel additives to keep my system clean and running smooth. At the end my service, I got my car back looking like it never left the lot from when I bought it! Spotless and vacuumed interiors. I will absolutely be coming back for future services. More

Terrance Sims was outstanding and was a pleasure to work with. I’d definitely recommend him to others. with. I’d definitely recommend him to others. More

Despite my negative experiences at #WernerKia, I'm a Kia fan, and Werner is kind of the only Kia dealership in town. I had been researching the 2023 Kia Sportage. I loved the new trim and knew I wanted to u fan, and Werner is kind of the only Kia dealership in town. I had been researching the 2023 Kia Sportage. I loved the new trim and knew I wanted to upgrade from my Soul for more cargo room. I was sold. But there were none in stock! Thankfully, I was informed that one exactly like I wanted was en-route. It would be there in about a week or two. I was excited and exchanged texts with a salesperson daily for updates. Yesterday, I get a call from the salesperson stating that the vehicle I had been waiting for was finally arriving and it would be ready for a test drive the next day starting at 11 AM. I said sign me up and arrived promptly at 11 AM to meet Carl, a sales manager. Carl is a nice guy, and I honestly think he got caught in this situation by no fault of his own. But Carl takes me out to look at the 2023 Kia Sportage. It was so new it still had plastic wrap all over the inside consoles and the new car smell was divine. Carl went over all the features. He informed me that I couldn't test drive the vehicle yet, though, because it hadn't been through initial inspection. I was a little upset at this, since the reason I made the appointment was specifically to test drive the vehicle before buying. Mind you I'd already pre-qualified for financing and this was all a formality really. At least it should have been. So Carl and I are sitting at his desk chatting and the keys to my future car lay right in front of me. Then some blond-headed salesman approaches us and says, "Sorry to do this, but some nice lady just bought this vehicle. So sorry!" and grabs the keys up. It took a second for that to sink in. You lead me on for a week, lure me out here, have me sit in the car, sit the keys in front of me, run the numbers, and then come and tell me that despite doing everything right on my part you're going to sell the vehicle to someone else!! Oh my goodness, I was angry. I could have plumb knocked someone out. Then Michael, another manager, runs to me pleading for my business. xxx Kia? One less loyal customer. More

Everyone I encountered during my service visit was extremely courteous. I waited in comfort while the Sedona was being serviced. Destinee Washington, kept me appraised of what was taking place constan extremely courteous. I waited in comfort while the Sedona was being serviced. Destinee Washington, kept me appraised of what was taking place constantly. I felt she went far and above, performing her job. She was a delight. More

Friendly and knowledgeable service person. The dealership kept us informed on the progress of the work being done. The dealership kept us informed on the progress of the work being done. More

Better than other dealers in buying experience. The sales people here are very active and welcoming. Worked with Terrell Geter. The sales people here are very active and welcoming. Worked with Terrell Geter. More

Terrance and Lucas where fabulous to work with, they went to bat for me and what I was wanting and got me to where I needed to be. If you are in the market for a new Kia you definitely need to check them out to bat for me and what I was wanting and got me to where I needed to be. If you are in the market for a new Kia you definitely need to check them out first. More

I have had my car for 2 years now and everytime I've had to come to the dealership the experience was amazing. I've never run into any issues or problems. to come to the dealership the experience was amazing. I've never run into any issues or problems. More

Tim Fessler is his name. I can’t say enough about him. He was patient, understanding and listened to everything I had to say. He also answered every question and explained th I can’t say enough about him. He was patient, understanding and listened to everything I had to say. He also answered every question and explained things throughly. He went above and beyond to provide great customer service to me. More