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Werner Kia
Tallahassee, FL
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details.
At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,245 reviews
July 19, 2023
Had 4 recalls that needed to be done and they had to order part for one of them. I scheduled appt 4 months ago so I would have thought they would have the part already. order part for one of them. I scheduled appt 4 months ago so I would have thought they would have the part already. More
by thamlin
Verified CustomerEmployees Worked With
Johnathon Everett
July 19, 2023
The service on my 2020 Telluride went very well. The service advisor was very professional and I had a chance to also speak with Brian the service manager The service advisor was very professional and I had a chance to also speak with Brian the service manager More
by Austinmelvin655
Employees Worked With
July 19, 2023
I never thought I would have to take back my previous stars given to Werner Kia, but honestly, I am at a loss of words on what to say about them. I never received a call throughout the entire day and Ti stars given to Werner Kia, but honestly, I am at a loss of words on what to say about them. I never received a call throughout the entire day and Tim, my rep, never once tried to reach out after I left multiple messages wondering what in the world has happened to my car I dropped off at 8 a.m. I did not even start calling and texting until after lunch. I figured that would be enough time since I had an appt. I have still not heard from Tim and it's been over a week. I have tried repeatedly to get in touch with him. Once I finally got my car at 5 p.m. that day, by just showing up.... the entire contents of my glove box was scattered all over the backseat and floor. I have no words for this either. If you had to get into the glove box for some reason, at least put the contents back or put in a bag or heck, in a nice pile would be better than just throwing it all over the place. I have taken multiple photos and I plan to make a formal complaint. In addition, I have taken my car in twice to get the sprayers to work and they still DO NOT. I have reached out to Tim again, and crickets. I cannot wait until my warranty is over so I never ever have to go to this place again. The worst service I have ever experienced ANYWHERE. More
by LEIGHRICHEY3
Employees Worked With
Tim Duke
July 17, 2023
Great experience I really wasn’t planning on a new car they reduced my payment and I rode out in a new car they reduced my payment and I rode out in a new car More
by sheilanichols521
Employees Worked With
July 17, 2023
Like the way I see the video and understanding what the doing to my vehicle doing to my vehicle More
by GLADYSRPLEAS
Employees Worked With
July 17, 2023
HAD an appointment for a brake booster recall for Friday the 30th. Also needed all 4 doors adjusted due to misalignment from the factory. This is the 3rd time this has had to be done. The doors were adjuste the 30th. Also needed all 4 doors adjusted due to misalignment from the factory. This is the 3rd time this has had to be done. The doors were adjusted but now I need a door hinge swing catch( not official name) due to rubbing. When door is opened. Got a call that my car was being picked up and due to auto body shop keeping it all day they were unable to perform the recall for the brake booster. I went to pick cR up Saturday morning. My car was still at the auto body shop and never picked up the evening before. I was unable to get my car. I left. I proceeded to tell them to keep my car til Monday only if they could get my car recall done. They guaranteed me it would happen. My car was not moved from the spot it was parked when it returned from the body shop on Saturday at lunch time. My car was also left unlocked all weekend in front fo the dealership fence. Meaning anyone walking by could of gotten into it. When I arrived to pick car up on Monday car was not done. I needed the car back to be able to return to work out of town for the following week. If I did not have werner way I would not return to this dealership. I would take my service business to Hyundai down the road. More
by drhoover40
Employees Worked With
Other Employees :
LAUREN was able to help me get ahold of service managers after they would not answer my calls or return them after several hours.
July 17, 2023
I am always extremely pleased with the work that is done on my car. If I have any questions or concerns, they are always addressed and resolved on my car. If I have any questions or concerns, they are always addressed and resolved More
by gretchen.l.taylor
