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Werner Kia

Tallahassee, FL

4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

August 22, 2023

Poor service, my key was lost and took them almost 3 hours for them te get me out of there More

by EDMINGUELA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Werner Kia responded

Hello, Thank you for your review and we do apologize for the issue with your keys. We completely understand your frustration. I assure you that this will not happen again. Sincerely, Werner Kia

August 21, 2023

Mike Wyre ( service lane manager) did a good job and all the software updates were completed. The car was washed and looked great when I picked it up. More

by Michael.pape44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Werner Kia responded

Thank you for leaving Michael this positive review! We are so glad that he could provide you with quality and efficient service. It is our pleasure to assist you in any way possible and we hope to see you again the next time your vehicle is ready for service.

August 21, 2023

Mikel was very helpful and pleasant to work with. However, I purchased my vehicle on August 3rd and am still waiting to hear from the dealership to repair a scratch on the passenger side door. More

by quijada.norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikel Ervin
Aug 23, 2023 -

Werner Kia responded

Hello, Thank you for your feedback. We delighted to hear that Mikel was there to help during your purchase. We sorry to hear about the scratch, we will relay that to our sales team. If you have not heard back from them please contact our dealership and ask for the sales manager.

August 21, 2023

I was satisfied with the work of kia. Everything was done in a professional manner, I would recommend this dealership to everyone. The problem i had was fix in a timely manner. If i buy a More

by jgarrison8098
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Aug 22, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! We are so glad that our team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 21, 2023

I recommend this center for service but needs to have available someone to handle phone calls coming into the service center. Once this is done,, this service center would provide excellent customer ser More

by hsharpie5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Werner Kia responded

Hello, Sorry to hear of your concerns with the communication issues when trying to contact us. We will forward to our management team. We truly appreciate your feedback. Thank you!

August 21, 2023

Amazing people! And a great attitude Destinee is a great service help! 10-10 recommend Werner Kia More

by destinybailey58
Recommend Dealer
Yes
Employees Worked With
Dest
Aug 22, 2023 -

Werner Kia responded

Thank you so much for your 5-star rating! We are thrilled that Destinee and the team could provide you with top-notch service. It is an honor to have earned your kind recommendation. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

August 20, 2023

Tim is friendly and courteous. He took the time with me and didn’t rush.The waiting area is set up nicely. More

by wielandheidi14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim from Michigan
Aug 21, 2023 -

Werner Kia responded

Thank you for leaving Tim this positive review! We are so glad that he took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

August 20, 2023

Chad made a stressful situation easier and helped when it was overwhelming. All in all a good experience More

by DJD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Werner Kia responded

Thank you for your positive review! We are so glad that Chad took great care of you and made your experience with us as smooth as possible. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 20, 2023

As always, Tim Fessler managed my car's service efficiently. He is always kind and courteous and makes me feel like I'm his only customer. I appreciate the easy and quick process. More

by becky34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Aug 21, 2023 -

Werner Kia responded

Thank you for leaving Tim this excellent review! We are so glad that he could consistently provide you with the quality care that you deserve and makes your experience with us as smooth as possible. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 20, 2023

Destinee was wonderful. Did not take as long as I thought. She answered all my questions. More

by LAZEKAT32347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Aug 21, 2023 -

Werner Kia responded

Thank you for leaving Destinee this positive review! We are so glad that she could make your experience with us as smooth as possible. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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