Werner Kia
Tallahassee, FL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,245 reviews
Everyone was very courteous and professional. They kept me well informed of services and expectations. The customer waiting area is spacious and comfortable. They kept me well informed of services and expectations. The customer waiting area is spacious and comfortable. More
Khadiayah Ellison helped me get in something nice. She’s very helpful & was very patient with me. I would recommend her to anyone! Thank you D! She’s very helpful & was very patient with me. I would recommend her to anyone! Thank you D! More
Everyone at Kia was very professional and helpful, especially Christian and Danny. I will definitely send friends their to buy a car. especially Christian and Danny. I will definitely send friends their to buy a car. More
Very cooperative and helpful. Staff was attentive to my needs and worked to make my deal work. Staff was attentive to my needs and worked to make my deal work. More
I had to go to a different shop for them to fix my oil cover because they did not put the clips back on. I called the dealer for them to set up an appointment and they would not work me in. cover because they did not put the clips back on. I called the dealer for them to set up an appointment and they would not work me in. More
My 2019 KIA Soul has an intermittent problem with the ABS and Skid control light. No big deal, just call Werner, that is where the situation got big. I called the service department, gave initial information and Skid control light. No big deal, just call Werner, that is where the situation got big. I called the service department, gave initial information, and then was placed on hold for 23 minutes, finally, I hung up and called back. I was told their phones (landlines) were acting up because of the rain. I was in my car, driving in the rain, on a Bluetooth-connected cellphone the entire time, and had no difficulties listening to 23 minutes of Musak. After calling back, and asking again for an appointment I was told the next available time was in February, the 12th to be precise...let that sink in. Have you ever been told the next available vehicle service date was in five months? I can schedule brain surgery faster than that. I then asked to speak with the Service Manager and was politely sent to a voicemail box. I left my information and have yet to get a return call. I contacted KIA headquarters and got a bot answer telling me to go to another dealer. I even ask if it was safe to drive the vehicle for next 5 months with warning lights illuminated on the dash, no answer from the bot. So much for standing up for your customers. More