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Werner Kia

Tallahassee, FL

4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

October 04, 2023

great service, nice waiting room, clean, and a variety of snacks. Great entertainment. all around great place. More

by SARAH.FIELDS2
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Oct 05, 2023 -

Werner Kia responded

Sarah, Thank you so much for leaving us this positive review! We are thrilled to hear that our team took excellent care of you and your automotive needs. Please do not hesitate to let us know how we may be of further service to you.

October 03, 2023

Everyone was very courteous and professional. They kept me well informed of services and expectations. The customer waiting area is spacious and comfortable. More

by MaeRae78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 04, 2023 -

Werner Kia responded

MaeRae, Thank you very much for leaving us this 5 star review! We are glad to hear that our team took great care of you and your automotive needs. We are delighted to know that they kept you well informed while your vehicle was being serviced here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

October 02, 2023

Khadiayah Ellison helped me get in something nice. She’s very helpful & was very patient with me. I would recommend her to anyone! Thank you D! More

by Dominique Flowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khadiayah Ellison
Oct 02, 2023 -

Werner Kia responded

Dominique, Thank you so much for leaving Khadiayah this stellar review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Khadiayah could provide you with outstanding service. We are delighted to hear that she did everything she could to get you into something nice and was very patient with you during your car buying process here at Werner Kia. If there is ever anything more that we may help you with please do not hesitate to let us know. Congratulations on your new vehicle- behalf of the entire team! Wishing you the safest of travels until we meet again.

October 01, 2023

Everyone at Kia was very professional and helpful, especially Christian and Danny. I will definitely send friends their to buy a car. More

by Smurf51178
Recommend Dealer
Yes
Employees Worked With
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian and Danny
Oct 02, 2023 -

Werner Kia responded

Thank you very much for leaving Christian and Danny this awesome review and recommendation! We are glad to hear they took great care of you and could provide you with efficient and thorough service. If there is ever anything more that we may help you with please do not hesitate to let us know. Wishing you the safest of travels!

October 01, 2023

I arrived early and they immediately got my in. It’s always an easy process to keep up with our maintenance. More

by ambernicoledean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Oct 02, 2023 -

Werner Kia responded

We are grateful for you leaving us this 5 star review! We are glad that our team took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are delighted to know that it is always and easy process to get your maintenance kept up. If you ever have any questions or concerns please do not hesitate to let us know.

October 01, 2023

Nice wait area. Kind employees. Service is always performed as stated and I'm never disappointed. More

by rebekah.Kristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Oct 02, 2023 -

Werner Kia responded

Rebekah, Thank you very much for leaving us this positive review! We are glad to hear that our team consistently takes amazing care of you and your automotive needs. We are thrilled to hear that the service is always performed as stated and you are never disappointed. We hope to see you again when the time comes for your next service.

October 01, 2023

Very cooperative and helpful. Staff was attentive to my needs and worked to make my deal work. More

by gopherdog21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Wilson
Oct 02, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this 5 star review! We are glad to hear that our team took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are pleased to hear that they were attentive and worked to make your deal work. Please do not hesitate to let us know how we may be of further service to you.

October 01, 2023

I had to go to a different shop for them to fix my oil cover because they did not put the clips back on. I called the dealer for them to set up an appointment and they would not work me in. More

by castilla.isabel002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Oct 03, 2023 -

Werner Kia responded

Isabel, Thank you for your feedback. We want to extend our sincere apologies for the inconvenience you experienced with our service department. This oversight is not reflective of our standards, and we are truly sorry for not being able to accommodate your request promptly. If you would like to discuss further please contact our dealership and ask for the service manager. Thank you and have a great day!

September 30, 2023

My 2019 KIA Soul has an intermittent problem with the ABS and Skid control light. No big deal, just call Werner, that is where the situation got big. I called the service department, gave initial information More

by patrick.kingpin55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Werner Kia responded

Patrick, Thank you for your feedback. We deeply regret the inconvenience and frustration you've experienced with our service department and want to extend our sincerest apologies for the delay in addressing your ABS and Skid control light issue. We are deeply sorry for any inconvenience you have faced. If you would like to discuss this further please contact us at our dealership and ask for the service manager. Thank you and have a great day!

Oct 05, 2023 -

patrick.kingpin55 responded

I cannot caution you more about doing business with Werner KIA. Yesterday, I responded privately to this post. I did so because I included my phone number. In that response, I noted that I had already left voice mails for the Service Manager and he had not returned the call. Later, just in case the Service Manager had not seen this post, I also called Werner and left another voicemail for the Service Manager. During this entire process, I have kept time-stamped phone calls and emails to support my view of what has happened. Werner and KIA give the impression they want to help but I have receipts to show otherwise. Be very careful about doing business with this dealership.

September 30, 2023

This was a great experience. The employees did an excellent job as they provided good customer service. More

by Errol03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Oct 02, 2023 -

Werner Kia responded

We greatly appreciate you taking the time to leave us this 4 star review! We are glad to hear that our team took amazing care of you and your automotive needs. We are thrilled to hear you had a great service experience here at Werner Kia. We hope to see you again when the time comes for your next service.

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